Shea Hartnett
Hutchinson
Summary
Detail-oriented server with a strong work ethic and proven ability to adapt under pressure. Known for maintaining high cleanliness standards and delivering prompt service. Prepared to leverage expertise to enhance guest experiences in a dynamic environment.
Overview
4
4
years of professional experience
Work History
Server/Cook
Pappy's Pizza Ft. Pierce
12.2023 - 08.2024
- Provided exemplary customer service, ensuring a positive dining experience for all guests.
- Delivered food and beverages promptly while adhering to restaurant protocols.
- Assisted in maintaining cleanliness and organization of dining area and service stations.
- Collaborated with kitchen staff to ensure timely order preparation and delivery.
- Developed menu knowledge to effectively answer customer inquiries and make recommendations.
- Adapted quickly to changing situations during busy service hours, maintaining composure under pressure.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Cashier
Little Jim Bait and Tackle
04.2020 - 08.2021
- Operated cash register accurately, processing customer transactions efficiently and ensuring positive experiences.
- Managed inventory levels, restocking shelves to maintain product availability for customers.
- Assisted customers with product selection, providing knowledgeable recommendations on fishing gear and bait.
- Handled customer inquiries and complaints, resolving issues promptly to enhance satisfaction.
Education
Bachelor of Science -
The University of West Florida
Pensacola, FL05-2028
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Memory retention
- Cleanliness standards
- Safe food handling
- Professional appearance
- Team collaboration
- Service prioritization
- Table bussing
- Dining area maintenance
Timeline
Server/Cook
Pappy's Pizza Ft. Pierce
12.2023 - 08.2024
Cashier
Little Jim Bait and Tackle
04.2020 - 08.2021
Bachelor of Science -
The University of West Florida