Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shea-Leigh Carris

Jackson,US

Summary

Dedicated and proactive customer service professional with 6 years of experience. Committed to surpassing expectations in every interaction. Known for timely and professional communication, adept at fostering relationships that drive business retention. Eager to leverage education and expertise in a customer service role to deliver immediate value to an organization.

Overview

6
6
years of professional experience

Work History

Baker

Tim Hortons
05.2025 - Current
  • Frosted and iced cakes, cupcakes, cookies, doughnuts, sweet rolls, and coffee cakes.
  • Complied with health and safety codes to protect staff and customers.
  • Managed customer service operations, including taking orders and resolving complaints.
  • Operated and maintained bakery equipment, including ovens and mixers.
  • Maintained accurate inventory of baking supplies and ingredients.
  • Cleaned and maintained kitchen equipment and oven.

Cashier

Blain's Farm and Fleet
10.2023 - 07.2024
  • Provide service to customers by checking out items and accepting payment.
  • Describe merchandise and explain use, operation, and care of merchandise to customers.
  • Answer questions about product features and benefits.
  • Present purchase offers to sellers for consideration.
  • Obtain customer information such as name, address, and payment method, and enter into computers for benefits.
  • Bag or package purchases, and wrap gifts.

Security Command Center Operator

DK Security
12.2022 - 08.2023
  • Locate and attach appropriate files to incoming correspondence requiring replies.
  • Create, maintain, and enter information into databases.
  • Set up and manage paper or electronic filing systems, recording information, updating paperwork, or maintaining documents.
  • Conduct searches to find needed information, using such sources as the Internet.
  • Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions.
  • Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
  • Complete forms in accordance with company procedures.
  • Operate electronic mail systems and coordinate the flow of information, internally or with other organizations.
  • Complete routine camera checks of surveyed sites.
  • Respond to emergencies appropriately, then document.

Library Tech

Northwest High School
02.2022 - 12.2022
  • Explain use of library facilities, resources, equipment, and services, and provide information about library policies.
  • Evaluate materials to determine outdated or unused items to be discarded.
  • Collect and organize books, pamphlets, manuscripts, and other materials in specific fields, such as rare books, genealogy, or music.
  • Organize collections of books, publications, documents, audiovisual aids, and other reference materials for convenient access.
  • Check books in and out of the library.
  • Analyze patrons' requests to determine needed information, and assist in furnishing or locating that information.
  • Compile lists of overdue materials, and notify borrowers that their materials are overdue.
  • Complete minor repairs and cleaning of library resources, equipment, and facilities, such as dusting and fixing printer paper jams.
  • Assemble and arrange display materials.

LA I Substitute

Jackson District Libraries
12.2019 - 10.2020
  • Keep up to date records of circulation and materials, maintain inventory, and correct cataloging errors.
  • Complete minor repairs and cleaning of library resources, equipment, and facilities, such as dusting and fixing printer paper jams.
  • Explain use of library facilities, resources, equipment, and services, and provide information about library policies.
  • Locate unusual or unique information in response to specific requests.
  • Arrange for interlibrary loans of materials not available in a particular library.

Education

High School Diploma -

Michigan Center Jr./Sr. High School
Michigan Center, MI
05.2019

Skills

  • Adaptability
  • Verbal and Written Communication
  • Computer Technologies
  • Problem Solving
  • Customer Service
  • Speed and Accuracy
  • Inventory management
  • Shipping and receiving

Timeline

Baker

Tim Hortons
05.2025 - Current

Cashier

Blain's Farm and Fleet
10.2023 - 07.2024

Security Command Center Operator

DK Security
12.2022 - 08.2023

Library Tech

Northwest High School
02.2022 - 12.2022

LA I Substitute

Jackson District Libraries
12.2019 - 10.2020

High School Diploma -

Michigan Center Jr./Sr. High School

Similar Profiles

CREATE PROFILE