Shea Martin
Venice ,FLORIDA
Summary
Ambitious Senior Account Manager with a tenacity for increasing profits and maintaining client relationships through persuasion and fantastic communication. Dedicated to innovation, forward-thinking and modern sales techniques used to cultivate a productive workspace and long-lasting client and customer relations.
Overview
12
12
years of professional experience
Work History
Senior Account Manager
Bill.com
07.2022 - Current
- Mentored new account management professionals to develop skills and increase company revenue.
- Set clear sales goals to identify activities and behaviors to advance sales process and close deals.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Provided extensive support in sales, technical and business areas to key accounts.
- Worked with customers to develop strategic business and account plans.
- Analyzed key competitors to respond to competitive threats.
- Sold new products and services and developed new accounts to maximize revenue potential.
- Educated clients on new products or services to increase customer engagement with brand.
- Developed deep knowledge of customer businesses and relationship to company objectives.
Senior Business Development Manager
Paychex
04.2012 - 07.2022
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Assessed each location's individual and team performances, analyzing data trends to determine best methods to improve sales results.
- Devised strategies for retaining accounts, delivering polished sales presentations and promoting brands and products.
- Tracked weekly sales to develop detailed reports for senior leadership, using Salesforce.
- Developed sales strategy based on research of consumer buying trends and market conditions.
- Modeled strong negotiation skills to help team members close tough deals with lucrative clients.
- Surpassed business sales targets by devising, deploying and optimizing solution sales strategies.
- Grew YOY sales by consistently meeting and exceeding quotas.
- Developed strong relationships with key referral sources
Education
No Degree - General
Bakersfield College
Bakersfield High School Diploma -
Stockdale High School
Bakersfield, CA 06.2002
Skills
- Goals and Performance
- Project management
- Account Management
- Team Leadership
- Excellent Negotiation Skills
- Strategic Planning
- Sales Tactics
- Schedule Management
- Sales Expertise
- Business Development
- Partnership Development
- Revenue Generation
- Account growth
Timeline
Senior Account Manager
Bill.com
07.2022 - Current
Senior Business Development Manager
Paychex
04.2012 - 07.2022
No Degree - General
Bakersfield College
High School Diploma -
Stockdale High School
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