Shea Robertson
Rockdale
Summary
Experienced administrative assistant with a strong background in supporting medical departments. Proven ability to ensure accuracy and timeliness of medication orders for youth in facility. Skilled in appointment scheduling and maintaining up-to-date records. Committed to providing efficient and reliable administrative support to enhance overall operations.
Overview
6
6
years of professional experience
Work History
Administrative Assistant
Youth Opportunity Center
02.2023 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
- Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
- Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
- Collaborated on special projects as assigned by leadership, contributing research findings or coordinating event logistics as needed for success.
- Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
- Facilitated collaboration within team by organizing regular meetings and tracking project progress.
- Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
- Managed expense reports for executive staff members, ensuring accurate documentation of spending for budgeting purposes.
- Maintained inventory of office supplies and placed orders.
- Assisted in preparation of financial reports, gathering data that contributed to budgeting accuracy.
- Maintained confidentiality of sensitive information, adhering strictly to data protection regulations.
- Organized company events to enhance team cohesion, coordinating logistics and catering for over 50 participants.
- Monitored office supplies inventory, ensuring availability of essential items without overstocking.
- Enhanced communication within office, establishing weekly newsletter summarizing key updates and achievements.
- Contributed to policy updates, researching regulations to ensure company compliance.
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Established administrative work procedures to track staff's daily tasks.
Daycare Provider
Love and Learning Center
01.2022 - Current
Secretary
RM Downhole
01.2019 - 10.2019
Education
Highschool diploma -
Milano High School
Milano, Tx01.2017
Skills
- Patient
- Computer savvy
- Great with people
- Customer service
- Data entry
- Computer skills
- Office administration
- Administrative support
- Microsoft Word
- Time management
- Microsoft Excel
- File organization
- Microsoft outlook
- Customer and client relations
- Computer proficiency
- Filing
- Customer relations
- Clerical support
- Critical thinking
- Strong problem solver
- Scheduling
- Documentation and recordkeeping
- Microsoft Office Suite
- Office management
- Professional communication
- Database entry
- Scheduling and calendar management
- Dedicated team player
- Excel spreadsheets
- Appointment scheduling
- Recordkeeping
- Verbal communication
- Data organization
- Deadline oriented
- Records management
- Professional and mature
- Invoice processing
- Documentation and reporting
- Relationship building
- Mail handling
- Document management
- Data management
- Spreadsheets
- Data collection
- Tech-Savvy
- Spreadsheet development
- Internet research
- Multi-line telephone systems
- Bookkeeping
- Payroll and budgeting
Timeline
Administrative Assistant
Youth Opportunity Center
02.2023 - Current
Daycare Provider
Love and Learning Center
01.2022 - Current
Secretary
RM Downhole
01.2019 - 10.2019
Highschool diploma -
Milano High School
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