Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shea Robertson

Rockdale

Summary

Experienced administrative assistant with a strong background in supporting medical departments. Proven ability to ensure accuracy and timeliness of medication orders for youth in facility. Skilled in appointment scheduling and maintaining up-to-date records. Committed to providing efficient and reliable administrative support to enhance overall operations.

Overview

6
6
years of professional experience

Work History

Administrative Assistant

Youth Opportunity Center
02.2023 - Current
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
  • Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
  • Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
  • Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
  • Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
  • Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
  • Collaborated on special projects as assigned by leadership, contributing research findings or coordinating event logistics as needed for success.
  • Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
  • Facilitated collaboration within team by organizing regular meetings and tracking project progress.
  • Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
  • Managed expense reports for executive staff members, ensuring accurate documentation of spending for budgeting purposes.
  • Maintained inventory of office supplies and placed orders.
  • Assisted in preparation of financial reports, gathering data that contributed to budgeting accuracy.
  • Maintained confidentiality of sensitive information, adhering strictly to data protection regulations.
  • Organized company events to enhance team cohesion, coordinating logistics and catering for over 50 participants.
  • Monitored office supplies inventory, ensuring availability of essential items without overstocking.
  • Enhanced communication within office, establishing weekly newsletter summarizing key updates and achievements.
  • Contributed to policy updates, researching regulations to ensure company compliance.
  • Managed filing system, entered data and completed other clerical tasks.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
  • Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
  • Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
  • Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
  • Established administrative work procedures to track staff's daily tasks.

Daycare Provider

Love and Learning Center
01.2022 - Current

Secretary

RM Downhole
01.2019 - 10.2019

Education

Highschool diploma -

Milano High School
Milano, Tx
01.2017

Skills

  • Patient
  • Computer savvy
  • Great with people
  • Customer service
  • Data entry
  • Computer skills
  • Office administration
  • Administrative support
  • Microsoft Word
  • Time management
  • Microsoft Excel
  • File organization
  • Microsoft outlook
  • Customer and client relations
  • Computer proficiency
  • Filing
  • Customer relations
  • Clerical support
  • Critical thinking
  • Strong problem solver
  • Scheduling
  • Documentation and recordkeeping
  • Microsoft Office Suite
  • Office management
  • Professional communication
  • Database entry
  • Scheduling and calendar management
  • Dedicated team player
  • Excel spreadsheets
  • Appointment scheduling
  • Recordkeeping
  • Verbal communication
  • Data organization
  • Deadline oriented
  • Records management
  • Professional and mature
  • Invoice processing
  • Documentation and reporting
  • Relationship building
  • Mail handling
  • Document management
  • Data management
  • Spreadsheets
  • Data collection
  • Tech-Savvy
  • Spreadsheet development
  • Internet research
  • Multi-line telephone systems
  • Bookkeeping
  • Payroll and budgeting

Timeline

Administrative Assistant

Youth Opportunity Center
02.2023 - Current

Daycare Provider

Love and Learning Center
01.2022 - Current

Secretary

RM Downhole
01.2019 - 10.2019

Highschool diploma -

Milano High School
Shea Robertson