SHEA SKELTON
Norman,OK
Summary
Motivated and personable psychology student with front desk and customer service experience. Known for strong communication, organization, and creating a positive experience for others, with a growing interest in the mental health field.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Front Desk Receptionist
MassageLuXe Spa
Frisco, TX
11.2024 - Current
- Greeted customers and managed appointments to ensure smooth operations
- Handled payments, memberships, and product sales to facilitate transactions
- Resolved customer concerns while maintaining professionalism to enhance customer satisfaction
- Ensured cleanliness and organization of front desk area to create a welcoming environment.
Coach
Cheer & Tumbling
Frisco, TX
03.2022 - Current
- Coached athletes in tumbling techniques and routines to enhance performance and confidence
- Developed leadership and mentorship skills in athletes through targeted training and support
- Ensured safety and proper skill development to foster a secure training environment
Babysitter, Pet Sitter, & House Sitter
Self-Employed
Frisco, TX
04.2019 - Current
- Provided childcare and pet care for multiple families
- Ensured safety and organization while facilitating clear communication with parents
- Handled responsibilities autonomously, fostering trust and satisfaction among clients
Counseling Observation Experience
Planting Seeds Counseling & Coaching
Frisco, TX
01.2025 - 05.2025
- Observed support group sessions, gaining insight into session leadership and client interactions in a group setting.
- Participated in team discussions, improving communication skills and fostering collaborative dialogue.
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Waitress, Hostess, & Barista
Heirloom Haul
Frisco, TX
10.2023 - 10.2024
- Delivered high-quality service through efficient order-taking and customer assistance
- Guided customers in menu selection and addressed inquiries to enhance dining experience
- Ensured organization and cleanliness to support smooth operations during busy shifts
- Worked efficiently in a fast-paced team environment
Shift Lead
Vitality Bowls
Frisco, TX
04.2022 - 10.2023
- Resolved customer service issues to enhance satisfaction
- Supervised employees to ensure smooth daily operations
- Trained team members to boost overall team efficiency
- Adhered to health and safety regulations in workplace
Education
Bachelor - Psychology
The University of Oklahoma
Norman, OK05-2029
High School Diploma -
Frisco High School
Frisco, TX05-2025
Skills
- Front desk management
- Customer service
- Multitasking
- Organizational skills
- Time management
- Dependability
- Problem-solving
- Team collaboration
- Communication skills
- Leadership abilities
- Work ethic
- Positive attitude
Honors And Accomplishments
- Honor Society at Collin College, 2024-2025
- Leadership Award, Frisco Freshman Cheer Team, 2022
- Sportsmanship Award, Frisco JV Cheer Team, 2023
- Coach's Award, Frisco JV Cheer Team, 2023
- Teacher's Award, Frisco JV Cheer Team, 2023
- NCL Modelette Award, 2022
- Relationships Award, Frisco Varsity Cheer Team, 2024-2025
- Frisco Education Foundation Scholarship, 2025
Certification
- AED, CPR & First-Aid Certificates, American Red Cross, 05/19 - Present
- Food Handlers Permit, Texas Food Handlers, 04/21 - Present
Extracurricular And Leadership Involvement
- Frisco High School Cheer Program, 03/21, 04/25, Varsity Cheer Member (23-25), Frisco High School Philanthropy Officer for Varsity Cheer (24-25), Frisco High School Social Media Manager for Cheer Program (24-25)
- National Charity League, 2019, 2025, National Charity League Member (19-25), National Charity League President (23-25)
- TEDx FriscoHS Youth, 2023, 2025, Co-Founder (23-25), Executive Producer/Event Manager (23-25)
- National Honor Society, 2021, 2025, Member
- Health Occupations Students of America, 2021, 2025, Member
- Senior Class Committee, 2024, 2025, Member
- Gamma Phi Beta Sorority, 2025, Present, Member
- Our Mental Health Club, 2025, Present, Member
- Botanical Society Club, 2025, Present, Member
- Beekeepers' Association Club, 2025, Present, Member
- Crochet Club, 2025, Present, Member
Other Experience And Volunteering
- Tango Tab's Feed the City, Frisco, TX
- Aceing Autism, Frisco, TX
- Little Miss Cheer, Frisco, TX
- Love Pacs, Frisco, TX
- Bed Start, Frisco, TX
- Parkview Retirement Center, Frisco, TX
- Pumpkins on the Prairie, Frisco, TX
- OKC Beautiful, OKC, OK
- OU Food Pantry, Norman, OK
- OUDM, Norman, OK
Timeline
Counseling Observation Experience
Planting Seeds Counseling & Coaching
01.2025 - 05.2025
Front Desk Receptionist
MassageLuXe Spa
11.2024 - Current
Waitress, Hostess, & Barista
Heirloom Haul
10.2023 - 10.2024
Shift Lead
Vitality Bowls
04.2022 - 10.2023
Coach
Cheer & Tumbling
03.2022 - Current
Babysitter, Pet Sitter, & House Sitter
Self-Employed
04.2019 - Current
Bachelor - Psychology
The University of Oklahoma
High School Diploma -
Frisco High School