Shealyn Ricks
Hanover,MD
Summary
As a dynamic sales assistant, I bring extensive experience in cash handling and providing exceptional customer service. My ability to adapt and excel in various situations has allowed me to effectively manage store operations while building strong customer relationships. Through my effective communication and organizational skills, I have significantly enhanced customer satisfaction and improved store efficiency. As a dedicated student, I have gained valuable knowledge in distribution management, financial operations, and buyer awareness. I am eager to leverage my skills and contribute to your team's success. Known for my innovative ideas and reliability, I am committed to utilizing my strong interpersonal skills to drive project completion and support the achievement of team objectives.
Overview
7
7
years of professional experience
Work History
Summer Camp Counselor
NSA Annapolis Youth Center
Annapolis, Maryland
05.2024 - 08.2025
- Supervised daily activities for youth, ensuring safety and engagement.
- Planned and organized recreational games and educational programs for campers.
- Assisted in conflict resolution among campers, promoting teamwork and respect.
- Maintained cleanliness and organization of camp facilities and equipment.
- Collaborated with fellow counselors to create a positive camp environment.
- Monitored camper behavior, providing guidance to foster personal development.
- Engaged children in arts and crafts, singing, sports activities, games and field trips while maintaining safe environment.
SALES ASSISTANT
Smoothie King
Largo, MD
06.2023 - 08.2023
- Assisted in store merchandising, stocking shelves and setting up displays.
- Handled cash register operations, including payments, questions, and exchanges.
- Arranged store products on shelves and promotional displays.
- Provided strong customer service by greeting and building relationships with key clients.
- Maintained knowledge of company products and services to make informed recommendations to clients.
- Managed daily operations of store when supervisors were absent.
- Built strong working relationships with fellow associates and corporate contacts.
- Fostered and maintained relationships with key clients to support loyalty.
FAMILY BABYSITTER
Riverdale, MD
01.2019 - 08.2023
- Monitored safety of children at all times to reduce risks.
- Maintained a clean and organized living space for the safety of the children.
- Entertained and engaged with children using games, crafts, and other activities.
- Prepared snacks and cooked meals for children using available food items.
- Exhibited patience and understanding when dealing with difficult situations involving children.
- Provided exceptional care for infants, toddlers, and school-aged children.
- Provided emotional support when needed during difficult moments or transitions.
- Showed excellent communication skills with parents and guardians about their child's needs and development.
- Developed creative activities to engage children in learning and playtime.
- Managed bedtime routines including baths, story time, and getting dressed for sleep.
- Created engaging daily schedules that included meals, naps, outdoor play, reading time.
CAMP COUNSELOR
York, PA
06.2023 - 07.2023
- Utilized patience and understanding when dealing with challenging behavior from campers.
- Showed leadership skills by motivating campers to participate in team building activities.
- Displayed enthusiasm and commitment towards providing a fun learning experience for the kids.
- Managed multiple tasks simultaneously while supervising large groups of children.
- Created an inclusive environment for all campers regardless of age, gender or race.
- Adapted quickly to changing schedules and expectations while working as part of a team.
- Remained calm in emergencies and stressful situations.
- Communicated with parents and answered questions regarding camp policies and activities.
HOMELESS SHELTER VOLUNTEER
First Baptist Church
Vienna, VA
08.2023
- Assisted in providing meals to homeless individuals, demonstrating strong interpersonal skills and sensitivity to their needs.
- Assisted residents with basic needs, such as accessing food, clothing, and hygiene items.
- Provided emotional support by listening attentively to stories of hardship and offering advice when appropriate, displaying excellent communication abilities.
- Greeted and welcomed residents, providing warm and supportive presence.
- Contributed to fundraising efforts to support the shelter's mission and operations.
Education
COLLEGE - Business Administration
York College of Pennsylvania
York, PA, USSkills
- Complex Problem-Solving
- Goal-Oriented
- Adaptability
- Relationship building
- Attention to detail
- Staff Support
- Team building
- Organization
- Processing payments
- Cash Register Operation
- Stock management
- Cash Handling
- Sales expertise
- Problem-solving
- Decision-making
- Excellent communication
- Customer service
- Self Motivation
Timeline
Summer Camp Counselor
NSA Annapolis Youth Center
05.2024 - 08.2025
HOMELESS SHELTER VOLUNTEER
First Baptist Church
08.2023
SALES ASSISTANT
Smoothie King
06.2023 - 08.2023
CAMP COUNSELOR
06.2023 - 07.2023
FAMILY BABYSITTER
01.2019 - 08.2023
COLLEGE - Business Administration
York College of Pennsylvania