Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Sheandel Delice

Clark,NJ

Summary

Exceptional Nanny with experience supporting daily success and health of children of varying needs and interests. Versatile and adaptable in conducting errands, cooking, changing diapers and entertaining children according to parental specifications. Reliable and supportive member of house operations, assisting family as extenuating circumstances arise.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Customer Service Agent

Auto Plaza Mall
09.2021 - Current
  • Aided with complaints filed and ongoing concerns
  • Managing incoming and outgoing calls and customer service inquiries
  • Generating sales that progress into new long-term clients
  • Identify and assess customer needs to guarantee customer satisfaction
  • Verification of financial information provided related to orders
  • Desk logs
  • Confirmation calls for BDC reps.

Nanny/Caretaker

Palin Family
01.2019 - 01.2021
  • Infant & Toddler Caregiver
  • Provided a safe and monitored environment for children
  • Meal Prep
  • Planned and organized constructive activities
  • Implemented a fundamental curriculum
  • Developed routines to ensure the children had a balanced schedule.

Nanny/Caretaker

The Ashton family
01.2017 - 01.2019
  • Infant Caregiver
  • Fundamental assistance provided with entry level academia
  • Meal Prep
  • Accompanied physical activities.

Receptionist

Victoria Hospital
01.2014 - 05.2016
  • Responsible for greeting customers warmly, administrative support tasks, including answering phones, receiving visitors, preparing meeting and training rooms, sorting and distributing mail
  • Organizing files and insurance and forms of payment information in the office.

Nanny/Caretaker

The John family
01.2014 - 01.2016
  • Toddler Caregiver
  • Sterilized bottles
  • Provided a daily nighttime routine
  • Provided numerous constructive activities
  • Arranged appointments ostensibly for the children to get together
  • Optional tutoring assistance provided.

Office Assistant

Viking Traders
08.2014 - 09.2014
  • Dynamic employee with excellent communication skills; exceptional initiative and project management skills developed during my employment
  • I am eager to demonstrate my organizational skills to provide administrative support to the team
  • Implemented new customer feedback systems, which increased customer satisfaction.

Nanny/Caretaker

The James Family

  • I worked as an elderly caregiver and was responsible for meal preparation. I also ensured that medication was administered correctly, helped with bathing and clothing, and gave insulin shots as required.

Education

Some College (No Degree) - Nursing

Borough Of Manhattan Community College
Manhattan, NY

High School Diploma -

A.C Flora High School
South Carolina
06.2019

Skills



  • - Family-oriented, open-minded, and attentive to children’s needs
    - Adaptable caregiver who is alert, perceptive, and trustworthy
    - Punctual and able to develop and maintain sales reports to provide actionable insights for sales and executive leadership teams
    - Highly efficient in project management, critical thinking, and implementation of ideas
    - Able to work well in a team and take charge when required while utilizing each team member's strengths to benefit the team
    - Moderate speaker in Creole language, fluent in English
    - Skilled in indirect patient care, medical records management, and customer services
    - Excellent verbal and written communication skills
    - Good organizer with flexibility in schedule and availability
    - Willing to share knowledge with others and learns quickly
    - Actively cheerful and enthusiastic, yet curious and competitive
    - Open to constructive criticism and always willing to learn and grow as a student
    - Conscientious, collaborative hard worker who performs well under pressure
    - Task-oriented and a creative thinker who provides educational support, child supervision, and light housekeeping

Certification

  • Certified Pharmacy Technician
  • CPR Certified
  • First Aid Certified

References

  • Charisse Joseph, 917-579-8802, Charisse49@hotmail.com
  • John Family, 758-286-3574, Luannegregg.18@gmail.com
  • James Family, 754-304-0539, Lanasextius@gmail.com
  • Ashton Family, 929-331-9592, Kidashton11@gmail.com
  • Palin Family, 33-6-59-40-09-37, Shrivapalin@gmail.com

Timeline

Customer Service Agent

Auto Plaza Mall
09.2021 - Current

Nanny/Caretaker

Palin Family
01.2019 - 01.2021

Nanny/Caretaker

The Ashton family
01.2017 - 01.2019

Office Assistant

Viking Traders
08.2014 - 09.2014

Receptionist

Victoria Hospital
01.2014 - 05.2016

Nanny/Caretaker

The John family
01.2014 - 01.2016

Nanny/Caretaker

The James Family

Some College (No Degree) - Nursing

Borough Of Manhattan Community College

High School Diploma -

A.C Flora High School

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Sheandel Delice