Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shelby Mahler

Mesa,AZ

Summary

Energetic student seeking a new opportunity to build and develop talents in a busy environment prioritizing exceptional customer service. Flexible and focused team player with expertise in customer relationship management, supply and demand planning, time management, and program management. Excel at identifying problems and implementing effective corrective actions with a customer-oriented approach. Persuasive, self-motivated, and able to understand customer needs to deliver tailored solutions. Equipped with strong problem-solving abilities, a willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to take on new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

6
6
years of professional experience

Work History

TXP Digital Tech 1

Transfer Express Inc.
08.2019 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Responded to customer requests for products, services, and company information.
  • Collected and returned unpurchased or returned items to correct shelf locations and arranged displays to promote sales.
  • Provided one-on-one mentoring to help individuals reach their full potential within the organization.
  • Used equipment properly to avoid workplace hazards or injuries.
  • Negotiated and arranged transport of goods with shipping or freight companies.
  • Participated in regular meetings with cross-functional teams to discuss progress updates, communicate concerns or challenges, and ensure alignment of project goals.
  • Mentored and coached team members on QA topics and strategies.

Cashier/Server

Culver's Restaurant
10.2018 - 06.2019
  • Input guest orders and discussed special preferences with kitchen staff
  • Restocked silverware, straws, napkins and condiments
  • Kept restaurant clean and presentable with consistent attention to all customer and counter needs
  • Answered guest questions, investigated issues and independently provided timely resolutions for different issues
  • Offered guests positive experiences to promote loyalty and bring in repeat business
  • Delivered food to inside and outside tables, carry out guests or curbside vehicles with high accuracy
  • Resolved customer issues and complaints
  • Protected customers and employees by promptly wiping up spills and safely disposing of biological materials

Education

GED -

Central Arizona College
06-2025

Skills

  • Quick learner
  • Time management skills
  • Positive learning process
  • Kennel cleaning and sanitizing methods
  • Developed successful strategies
  • Store cleanliness and appearance
  • Cash counting machine operations
  • Friendly, positive attitude
  • Issue resolution
  • Customer greeting
  • Cleaning standards
  • Order taking
  • Outgoing and enthusiastic
  • Screen print
  • Graphic design
  • Customer service
  • Problem-solving
  • Time management
  • Attention to detail
  • Flexible and adaptable
  • Multitasking
  • Problem resolution

Timeline

TXP Digital Tech 1

Transfer Express Inc.
08.2019 - Current

Cashier/Server

Culver's Restaurant
10.2018 - 06.2019

GED -

Central Arizona College

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Shelby Mahler