Summary
Overview
Work History
Education
Skills
Timeline
Barista

Sheccid Quintana

Milliken,CO

Summary

Dedicated professional with a proven track record of excellence in customer service and animal care, notably at Starbucks and The Pet Spot. Expert in efficient crowd management and compassionate animal handling, showcasing strong communication and responsibility. Adept at learning new skills and improving processes, contributing to enhanced productivity and customer satisfaction.

Overview

5
5
years of professional experience

Work History

Barista

Starbucks
07.2023 - Current
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Controlled line and crowd with quick, efficient service.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Used POS system to accurately enter orders and process payments.
  • Prepared specialty drinks such as cappuccinos, lattes and mochas.

Animal Attendant/ Customer Service Representative

The Pet Spot
10.2022 - 03.2023
  • I represented the daycare by speaking to customers in a polite and appropriate manner
  • As CSR you are responsible for keeping the center organized and making sure all tasks are completed
  • Also, you are responsible for making sure all animals are fed and given water
  • As an attendant my job was to make sure all dogs were able to play safely

Orange Driver/Deliverer

Yard Cards for Y'all
12.2020 - 05.2022
  • Prep work took up most of the time
  • I drove to the location where the work was to be set up
  • I also was in charge of setting up the signs onto customers' yards
  • This typically took place from 8pm-5am

Animal Attendant

Arapahoe Animal Hospital
09.2021 - 04.2021
  • I checked in dogs, cats, exotics to the hospital boarding and daycare system
  • I was also in charge of watching and feeding all those animals throughout the day

Fry Cook/ Cashier

Raising Cane's
05.2020 - 02.2021
  • I was trained primarily in customer service and spent a majority of the time taking orders
  • I also took responsibility of cleaning, frying, and cooking when needed

Education

Business -

Arizona State University
Tempe, AZ

University Of Colorado Boulder
Boulder
10.2022

High School Diploma - honors and AP courses

Yorba Linda High School
Yorba Linda
06.2021

Skills

  • Patience
  • Communication
  • Eager to learn
  • Compassionate
  • Responsible

Timeline

Barista

Starbucks
07.2023 - Current

Animal Attendant/ Customer Service Representative

The Pet Spot
10.2022 - 03.2023

Animal Attendant

Arapahoe Animal Hospital
09.2021 - 04.2021

Orange Driver/Deliverer

Yard Cards for Y'all
12.2020 - 05.2022

Fry Cook/ Cashier

Raising Cane's
05.2020 - 02.2021

University Of Colorado Boulder

High School Diploma - honors and AP courses

Yorba Linda High School

Business -

Arizona State University

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Sheccid Quintana