SHEDEAN DAWSON
Brooklyn,NY
Summary
Reliable and upbeat Sales Associate successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Overview
9
9
years of professional experience
Work History
Medical Assistant
Marvin Becker MD
01.2018 - 01.2021
- Greeted patients upon arrival, performed front desk and administrative duties
- Checked patients in, verified insurance, viewed plans and benefits
- Sent prescriptions to the pharmacy, organized patients’ medical charts, and filed lab reports
- Performed phlebotomy and sent to the lab, measured and recorded vital signs
- Performed EKG and Finger Puncture, and administered Flu shots and B12 shots
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Medical Assistant
Rakesh Dua MD, Pediatric Office
02.2017 - 12.2017
- Checked patients in, entered information in the database, and verified insurance eligibility
- Assisted the triage room, measured and recorded patients’ vital signs
- Prepared vaccines that the doctor would to administer to patients
- Wrote claims for the patients
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
Assistant Manager
Eleven
01.2016 - 01.2017
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Made hiring recommendations to increase company's productivity and profitability with quality workers.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Sales Associate
7-eleven
06.2012 - 12.2015
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed returns, exchanges and refunds in accordance with store policy.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Managed efficient cash register operations.
Education
Degree - Medical Assisting
Associate - Medical Assisting
ASA College
06.2016
Skills
- SKILLS AND QUALIFICATIONS:
- Sales and Marketing
- Money Handling
- Teamwork and Collaboration
- Multitasking Strengths
- Medical Office Administration, Medical Terminology, Medical Emergencies
- Medical Manager 100 and Medisoft (EMR), HCPCS, ICD-10 and CPT-4 Coding
- Anatomy, Physiology, Pharmacology, and Microbiology
- Microsoft Office: Word, Excel, and PowerPoint Type 45 wpm
- Excellent customer service, interpersonal, and communication skills
- Certified in CPR, First Aid, and AED
Timeline
Medical Assistant
Marvin Becker MD
01.2018 - 01.2021
Medical Assistant
Rakesh Dua MD, Pediatric Office
02.2017 - 12.2017
Assistant Manager
Eleven
01.2016 - 01.2017
Sales Associate
7-eleven
06.2012 - 12.2015
Degree - Medical Assisting
Associate - Medical Assisting
ASA College
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