SHEDRA FRANCIS
Snellville
Summary
Strategic professional known for productivity and efficient task completion. Possess in-depth knowledge in operational management, financial oversight, and team leadership. Excel in communication, problem-solving, and strategic planning to drive organizational success.
Overview
17
17
years of professional experience
Work History
VP, Contract Management
Guggenheim Investments
New York
08.2024 - Current
- Led successful CLM implementation, coordinating with stakeholders and vendors to achieve project goals.
- Selected and deployed Guggenheim CLM platform as primary repository for contracts and documents.
- Owned and managed CLM implementation roadmap, ensuring seamless integration and user adoption.
- Designed and implemented workflows for document handling from request to closure.
- Refined AI-driven strategies for legal data analysis to enhance contract processes.
- Developed dashboards and analytics, delivering insights on contract renewals and terminations for informed decision-making.
- Partnered with procurement, sales, compliance, and finance teams to inform future roadmap development.
- Managed document management system supporting all required file formats and reporting performance metrics.
Consultant
Axiom
Atlanta
05.2022 - Current
- Successfully implement a quality check system to verify the accuracy of 500 contract within 1 month and ahead of projected deadline.
- Negotiated terms for sales agreement, facilitating necessary redlining and contract revisions for divesture company.
- Managed 5 contract managers, overseeing workload strategy and ensuring timely review of client deliverables.
- Successfully extracted contract terms for 3,100 Clinical Trial Agreements to establish playbook for a Pharma company.
- Managed/updated key terms for Clinical Trial Agreement and Ancillary documents for playbook.
- Analyzed 8,000 service contracts for accurate product data to ensure the appropriate contract is transferred to Trustco Transition - SEI.
- Lead contract migration project for a petrochemical company to enhancement their contract hierarchy system in DocuSign CLM.
- Managed legal team of (5) professionals, onboard/train new members and run tracking reports for status updates.
- Led and rectified 50,000 FCC reporting projects relating to Broadband services and their availability in locations across the country.
- Established a naming convention and Contract IDs for file for SFTP transfer.
- Validated data transfer from Publisher to SharePoint, ensuring seamless compliance and quality.
- Communicated recommendations to business units regarding site build or navigation.
- Administered SharePoint site, ensuring full control over user permissions and site functionality.
- Created and refined sub-sites for pages, libraries, and lists, enhancing organizational structure within SharePoint.
Sr. Project Lead-Contracts
NCR
Atlanta
12.2016 - 12.2021
- Managed contracts for NCR global business units to optimize the customer lifecycle revenue opportunities and manage risk.
- Maintained contract management system infrastructure, establishing cloud-based strategies and developing playbooks to enhance business performance and sales effectiveness.
- Facilitated weekly meetings to coach and develop international teams in defining and validating customer relationships, executed agreements, and billing data, bridging informational gaps for cross-divisional decision-making.
- Presented roadmap to senior leadership and stakeholders regarding project scope, timeline, updates, and mitigating risk.
- Partnered with third-party development team on engineering, design, and product enhancements, implementing best practices to drive project success.
Manager-Warranty Contracts
Delta Air Lines, Inc
Atlanta
12.2015 - 01.2016
- Managed and negotiated warranty settlements for technical and reliability issues, addressing non-contractual obligations.
- Led vendor negotiations from $100K to $1M, ensuring efficient logistics and repairs for component and engine parts.
- Developed surplus vendor process for 13 vendors, managing $200K annual spend without repair authorizations.
Program Manager - Warranty Contracts
Delta Air Lines
Atlanta
08.2009 - 01.2016
- Led negotiation of programs valued at $15M, achieving over $11M in savings.
- Led negotiations with Pratt & Whitney on initiatives valued at $10M; resolved 2-year delay, resulting in $3.8M in savings.
- Facilitated cross-functional communication with stakeholders on strategies and program decisions; partnered with senior leadership to manage $12M+ budget and forecast future savings.
Education
Bachelor of Arts - Psychology
California State University - Hayward
Hayward, CA06-2003
Skills
- Microsoft Suite
- Slack
- Smartsheet
- Salesforce
- Ariba
- SAP
- Hyperion
- SharePoint
- Spring CLM (DocuSign)
- Negotiations
- Risk Mitigations
- Contract Migrations
- Project Scoping
- System Automation
- Implementation
- Contract Lifecycle Management
- Policy and Procedure Improvements
- Operations management
Timeline
VP, Contract Management
Guggenheim Investments
08.2024 - Current
Consultant
Axiom
05.2022 - Current
Sr. Project Lead-Contracts
NCR
12.2016 - 12.2021
Manager-Warranty Contracts
Delta Air Lines, Inc
12.2015 - 01.2016
Program Manager - Warranty Contracts
Delta Air Lines
08.2009 - 01.2016
Bachelor of Arts - Psychology
California State University - Hayward