Shedryl Tyler
Houston,TX
Summary
Operations-focused leader with a track record of managing academy operations, strategic planning, recruiting, and staff development. Brings hands-on strength in overseeing budgets, payroll, scheduling, compliance, marketing, and community partnerships across multi-site programs. Drives operational performance through process discipline and accountable execution.
Overview
20
20
years of professional experience
Work History
Center Director
Gramercy Music Academy
Houston, Texas
12.2025 - Current
- Managed daily operations for music academy, coordinating programs, lessons, and studio schedules to enhance student experience.
- Conducted full recruitment cycle by sourcing, interviewing, screening, selecting candidates, and training employees.
- Monitored faculty performance through regular evaluations. and supported teaching standards.
- Managed budgets, invoices, and tuition records for academy services.
- Planned marketing and social media strategies, brand messaging, and campaign activities for employer initiatives.
- Served as liaison for outreach planning and relationship building with community organizations.
- Followed city and state regulations for academies and centers.
- Processed payroll for employee groups, ensuring timely and accurate compensation.
Academy Director
Vivaldi Music Academy
Houston, TX
01.2012 - 12.2024
- Recruited and trained faculty, establishing performance monitoring systems to ensure high-quality instruction.
- Managed daily operations for Houston music academy, enhancing student experience for hundreds across multiple locations.
- Planned and supported performance events to engage students and showcase talent in community recitals and showcases.
- Built systems that streamlined student management, communication, and billing workflows.
Mental Health Care Coordinator
United Health Group, Optum
Beaumont, Texas
01.2009 - 01.2012
- Managed caseload of 25 clients with complex needs, ensuring tailored support and interventions.
- Coordinated comprehensive behavioral health care plans for Optum members across multiple treatment settings.
- Developed and implemented crisis management plans for high-risk clients, facilitating timely interventions.
- Monitored progress towards goals outlined in treatment plans and adjusted interventions accordingly.
- Documented member assessments and care updates in electronic health records.
- Maintained accurate documentation of all clinical activities in accordance with state regulations and agency policy.
- Explained Optum benefits, covered services, and next steps to members and families.
- Reviewed mental health referrals, authorizations, and eligibility requirements within UnitedHealth Group systems.
Program Director
Boys Haven of America
Beaumont, TX
01.2009 - 01.2012
- Developed and implemented new program initiatives that increased youth engagement and retention.
- Supervised youth development programs for at-risk boys, enhancing education, recreation, and life skills training.
- Coordinated with counselors and staff to establish safe, structured environments that fostered social and emotional growth.
- Managed budgets and volunteer coordination, ensuring compliance with state and organizational policies and regulations.
- Maintained current knowledge of state regulations related to medication administration.
Daycare Director
New Hope Christian Daycare
Beaumont, TX
01.2007 - 01.2009
- Directed childcare operations, overseeing staffing, curriculum planning, and ensuring licensing compliance to maintain high standards.
- Designed early childhood programs promoting social, emotional, and academic readiness.
- Supervised teachers and aides, cultivating a nurturing environment that supported children's development and staff collaboration.
- Established strong relationships with families and community partners, strengthening program reputation and trust within the community.
- Ensured compliance with state regulations related to child care operations.
Education
Bachelor of Arts - Psychology
University of Houston
Houston, TX05-2012
Skills
- Talent acquisition
- Budget management
- Program operations
- Enrollment management
- Federal and State Compliance
- Payroll Administration
- Curriculum development
- Crisis management
- Project planning
- Staff leadership
- Performance supervision
- Risk Management
- Community partnerships
- Marketing Strategy
- Microsoft Excel
- Communication and Interpersonal Relations
Affiliations
- Houston Livestock and Rodeo Committee
- Former President of The University of Houston Club Volleyball Organization
- Former Edgar Allen Poe Elementary PTO Chair
- Employee of the Year 2012, 16', 17', 18', 21'-23'
- Outstanding Leadership Award 2009
Timeline
Center Director
Gramercy Music Academy
12.2025 - Current
Academy Director
Vivaldi Music Academy
01.2012 - 12.2024
Mental Health Care Coordinator
United Health Group, Optum
01.2009 - 01.2012
Program Director
Boys Haven of America
01.2009 - 01.2012
Daycare Director
New Hope Christian Daycare
01.2007 - 01.2009
Bachelor of Arts - Psychology
University of Houston