Sheena Adams
Saint Augustine,FL
Summary
Customer Service and Mixology Professional with expertise in enhancing client relationships and driving business growth. Developed effective marketing strategies and cultivated lasting client relationships, leveraging creativity and teamwork to elevate brand visibility and customer loyalty.
Overview
11
11
years of professional experience
Work History
Small Business Owner
The Punk Pineapple
Saint Augustine, FL
01.2022 - Current
- Developed business plans and strategies to grow small business.
- Developed marketing strategies to attract local customers and enhance brand visibility.
- Managed daily operations of a vibrant mobile setup at Local markets focused on unique products.
- Curated and handmade merchandise to align with customer interests and trends.
- Designed customer loyalty programs to increase sales revenue.
- Photographed products for sale and posted pictures online to increase visibility and showcase current product availability.
- Participated in local community activities to promote the brand's visibility and reputation.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
Bartender
PCI Consessions Inc
Saint Augustine, FL
02.2017 - Current
- Prepared cocktails from bar recipes and served wine, draft and bottled beer.
- Mixed and served beverages to customers in a fast-paced environment.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
- Maintained cleanliness and organization of the bar area.
- Managed inventory by tracking supplies and restocking as needed.
- Effectively multitasked within fast-paced environment.
Bartender
Colombia Restaurant
Saint Augustine, FL
08.2015 - 08.2017
- Mixed and served beverages to customers in a fast-paced environment.
- Provided exceptional customer service to enhance guest satisfaction.
- Greeted customers and provided excellent customer service.
- Maintained cleanliness and organization of the bar area.
- Managed inventory by tracking supplies and restocking as needed.
- Collaborated with kitchen staff to coordinate food and drink orders efficiently.
- Performed opening and closing duties including restocking supplies.
Education
North Gaston High School
Dallas, NCSkills
- Proficient in mixology
- Alcohol compliance
- Innovative cocktails
- Point of sale systems
- Effective multitasking
- Dependable service
- Customer-focused
- Customer service
- Guest services
- Engaging demeanor
- Collaborative approach
- Polished presentation
Affiliations
I am also an artist who enjoys creating concrete home decor and doing local markets.
References
References available upon request.
Timeline
Small Business Owner
The Punk Pineapple
01.2022 - Current
Bartender
PCI Consessions Inc
02.2017 - Current
Bartender
Colombia Restaurant
08.2015 - 08.2017
North Gaston High School