Aubrey Kelso
North Richland Hills
Summary
Highly motivated self-starter who values organization and professionalism. Extremely interested in positions focused on serving and improving the lives of others.
Experienced with small business management, focusing on operational efficiency, customer satisfaction, and team leadership. Current top-rated eBay seller. Utilizes strategic planning and resource management to ensure business growth and sustainability. Track record of fostering collaborative environments and delivering consistent results.
Overview
13
13
years of professional experience
Work History
Small Business Owner
Bright Side Flips
01.2023 - Current
- Detail-oriented business owner and operator of a successful online reselling company, overseeing all aspects of operations, including product sourcing, quality control, inventory management, photography, shipping, customer service, and financial management. Skilled in optimizing sales, maintaining high customer satisfaction, and ensuring efficient business operations.
In Home Caregiver
Family
06.2022 - 01.2023
- Care and enrichment of my aging grandmother, including dementia care, personal care, nutrition, and hygiene. Day to day responsibilities include activities, meal preparation, hygiene care, physical therapy, and housekeeping.
Account Executive
Expeditors
07.2021 - 07.2022
- At Expeditors I worked for a new branch specializing in LTL called Koho. I was able to use my skills and training to start acquiring and reaching out to potential clients, introduce Koho's software, and manage a complex schedule with meetings, presentations, and research. Responsibilities included utilizing planning software, making cold calls, phone and email etiquette, meetings and presentations, meeting monthly and quarterly goals. My time with Koho was wonderful, great leadership and a wonderful opportunity.
Business Development Representative
GlobalTranz
06.2019 - 05.2020
- As a business development rep I am able to provide solutions and create opportunities for our customers to take control of their business decisions with increased visibility, increased options and leverage, and an increased level of support for their shipping and logistics needs. By partnering with my customers, understanding their business priorities, and solution solving, we create an approach for success that increases their bottom line and lowers their overall cost of doing business by utilizing our award-winning TMS and business model. Was given the opportunity to participate in round robin selling and become the owner to one of our buying groups “NISSCO”. Being able to offer unique and unparalleled support, services, and solutions through my employment with Globaltranz has granted me success with my customers and pride in my work.
Material Handler
Assurant Solutions
06.2019 - 05.2020
- Duties consist of receiving, processing, testing, and kitting phones for shipment. Frequently problem solve with leads and supervisors to resolve issues. Trained in multiple positions and asked for by different departments when workload is high. Great relationships with leadership and continual growth has been my biggest focus at Assurant.
Distribution Specialist
Animal Health International
08.2016 - 02.2019
- Initially hired on as office clerk, I was moved to taking over administrative duties as well as customer return duties. Administrative duties included scheduling meetings, ordering supplies, resolving issues, planning parties, answering phone lines, coding invoices for our A/P department, filing, and reporting through excel. Within a year I was promoted to distribution specialist. Performed administrative duties as well as processed customer returns within SAP, ran inventory reports, organized expiring product for disposal and vendor return, scheduled outbound freight as needed, and partnered with sales reps to solve customer discrepancies on orders. Since May of 2018 I have been moved to be the head of OS&D of Patterson Logistics (our parent company), resolving inbound discrepancies directly with our vendors as well as solving customer discrepancies. Management frequently counts on me to organize and report inventory data to present to the leaders of our company for key decision making. I still remained a source of knowledge and training for administrative work in the building as well as inventory and return issues on the Animal Health side.
Material Handler
Assurant Solutions
08.2015 - 03.2016
- Duties consisted with organizing and sorting small electronic accessories for use with our refurbishing team. Close attention to detail was fundamental. Within a year partnered with another team member to build and present a report to increase efficiency in the warehouse.
Amazing Kids Childcare Worker
Gateway Church
07.2014 - 06.2015
- Part-time job responsibilities were caring for infants while parents were attending classes. Responsible for maintaining a peaceful classroom, teaching lessons, feeding and changing children, exhibiting patience, and maintaining cleanliness in the room.
Photographer
Teddy Bear Portraits
08.2012 - 07.2014
- Full-time commission-based job where we would travel to preschools in the area to compose school portraits of children. Responsibilities including making and following up on scheduled appointments, maintaining photography equipment and backgrounds, creating a calm and positive experience for children to get their pictures taken, maintaining a positive and professional demeanor, building relationships with school directors and parents, and providing quality portraits. Was named highest seller in my region in 2014.
Education
General Studies -
Tarrant County College
Hurst, TX05.2012
Marine Biology - Biological Sciences
Eckerd College
St. Petersburg, FL05.2008
Skills
- Proficient in VLOOKUP and pivot tables
- Proficient in SAP ERP and EWM systems
- Processing accounts payable invoices
- Cash and check management
- Party planning and event coordination
- Effective written and verbal communication
- Customer service expertise
- Proficient in Salesforce and Trello
- Small business operations
- Planning and execution
Accomplishments
Earned Top Rated eBay Seller Badge - Bright Side Flips / Fort Worth Flips
Earned Best Photographer award - Teddy Bear Portraits
Developed and implemented inventory tracking spreadsheets for OS&D Department with 99% inventory accuracy over 1 year - Animal Health International
ACTIVITIES
I’m very passionate about improving life for those around me. I feel very capable in support roles and problem-solving roles. In my free time I enjoy reading, traveling, and being outdoors. Volunteer Experiences: Food Bank Clean Up Student Life Mission Camps (AZ, CO) Into the Streets (FL) Colleyville Clean Up Day
Languages
English
Native or Bilingual
Timeline
Small Business Owner
Bright Side Flips
01.2023 - Current
In Home Caregiver
Family
06.2022 - 01.2023
Account Executive
Expeditors
07.2021 - 07.2022
Business Development Representative
GlobalTranz
06.2019 - 05.2020
Material Handler
Assurant Solutions
06.2019 - 05.2020
Distribution Specialist
Animal Health International
08.2016 - 02.2019
Material Handler
Assurant Solutions
08.2015 - 03.2016
Amazing Kids Childcare Worker
Gateway Church
07.2014 - 06.2015
Photographer
Teddy Bear Portraits
08.2012 - 07.2014
General Studies -
Tarrant County College
Marine Biology - Biological Sciences
Eckerd College