Fatima Ibrahim
Dearborn Heights
Summary
Throughout the years that I have been working I have successfully been able to adapt in difficult situations/circumstances whether it be at work where I am always being challenged: doing various tasks at the same time, school studies or even just trying to maintain my personal life.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Dental Assistant
Bright Side Dental
10.2021 - Current
- Keep lab/instruments sterile
- Prep procedures for dental procedures
- Preform dental X-rays
- 4 handed dentistry
- Assisting in other various operational functions throughout day to ensure patients satisfaction
Dental Receptionist
A ONE DAY DENTURES
01.2021 - 09.2021
- Maintaining flow of office from patients checking into office to checkout
- Dealing with insurance on verification and approval rates
- Worked with third party credit unions on treatment plans
- Exchange of financial statements for statements and balances
- Answering patient calls and scheduling day to day operations
- Prep daily schedule in order to facilitate daily functions
- Open and close up office on daily bases
Interim Guidance Counselor
WISE Academy
11.2018 - 05.2019
- One of the many perks on the job is that there are endless opportunities, because I work at WISE I was asked to keep students transcripts up-to-date meaning I make sure that all students met the state requirements
Assistant Coordinator/Receptionist
WISE Academy
10.2015 - 05.2019
- Something that was very crucial on the job was registering families and making sure they are in the system
- During this program I was responsible for collecting family payments
- Ensuring Program is running smoothly: students behavior, curriculum being used, speaking to parents as well as aid staff when needed
Administrative Assistant
WISE Academy
07.2014 - 05.2019
- During this job I am given various assignments where I am required to complete
- While trying to maintain a peaceful environment for students
- One of the many tasks I am responsible for is NWEA testing, this is conducted throughout the school year to track our students progress because I work in administration I have to make sure that the data import for the whole school is imputed into the NWEA website
- This means I collect all student information from Jackrabbit class or Think wave (school systems that are used) making it easier to create testing sessions for all students testing
- Now when I do the data import I have to ensure that I include all teachers as well because they are the ones that proctor these state assessments
- All in all when students complete their tests the last thing that must be done is sending out scores to families
- Something else that is key during the job is training new staff that come in, whether it be in the school information systems (SIS), school policies, getting around, assisting him/her with any FAQs etc
- Because WISE Academy is a high school every year I am required to order student diplomas through Jostens a site where everything is available for school(s) graduation needs
- Throughout the day we get many calls either it being from other schools requesting records or vice versa, parents with inquires about tuition, curriculum, staff and the subjects taught
- While records for students come in I am also accountable for filing and assuring that the files are in alphabetical order and have all the necessary information in them
- Another pivotal part of the job is collecting tuition, this has to be done for all families because WISE is a private school
- Working in Administration means you deal with just about anything ranging from locker issues to student interactions as well as their behavior
- Being a private school means we deal with all kinds of cases one being: SEVIS
- SEVIS is a platform where exchange students can attend the school being overseas or international
- Throughout the school year a lot happens where I need to for any reason drop students from classes or add students to classes, making any alterations on his/her schedule
Tutor/Mentor
WISE Learning & Sports
12.2014 - 06.2018
- As a tutor I had to not only ensure that students were progressing in his/her academics but also be a role model for the younger generations showing them that with hard work and dedication it is possible to attain what you put your mind to: just by putting in effort
Waitress/Cashier
Al Shallal Restaurant
06.2014 - 02.2015
- As a Senior in High School I was very fortunate to get some work experience
- While on the job I learned to communicate with different types of people whether it be with other staff members, my first boss, or just people who came into the restaurant
Education
Bachelor's degree - Psychology
Southern New Hampshire University
Manchester, NH06-2024
High school diploma -
Star International Academy
Dearborn Heights, MI05-2015
Skills
- Management
- Organizational skills
- Customer service
- Microsoft Word
- Leadership
- Communication skills
- Chairside assisting
- Dental assisting
- Mentoring
- Phone triage
- Dental office experience
- Teaching
- Diligence
- Sales
- Medical Terminology
- Dentrix
- HIPAA
- Professional
- Supervising experience
Certification
- X-Ray Certification
- Certified Dental Assistant
- CPR Certification
Timeline
Dental Assistant
Bright Side Dental
10.2021 - Current
Dental Receptionist
A ONE DAY DENTURES
01.2021 - 09.2021
Interim Guidance Counselor
WISE Academy
11.2018 - 05.2019
Assistant Coordinator/Receptionist
WISE Academy
10.2015 - 05.2019
Tutor/Mentor
WISE Learning & Sports
12.2014 - 06.2018
Administrative Assistant
WISE Academy
07.2014 - 05.2019
Waitress/Cashier
Al Shallal Restaurant
06.2014 - 02.2015
Bachelor's degree - Psychology
Southern New Hampshire University
High school diploma -
Star International Academy
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