Sheena Bowerly
Eugene,OR
Summary
Dynamic and results-oriented professional with a proven track record at Starbucks, where I excelled in customer service and cash handling. Leveraged exceptional time management and problem-solving skills to enhance store efficiency and foster a positive environment. Demonstrated leadership in high-pressure situations as a Referee, ensuring fair play and promoting sportsmanship.
Developed strong customer service and time management skills in fast-paced environment. Demonstrated ability to thrive in high-pressure situations while maintaining attention to detail and quality. Looking to transition into new field where these transferrable skills can be effectively utilized.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Barista
Starbucks
02.2022 - Current
- Greet customers warmly and create a welcoming environment.
- Take customer orders and prepare handcrafted beverages and food items following Starbucks recipes and quality standards.
- Operate cash registers and handle customer transactions accurately.
- Maintain store cleanliness, restock supplies, and follow safety and sanitation guidelines.
- Work collaboratively with the team to meet store goals and provide excellent service.
- Follow operational procedures, including opening and closing duties.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
Referee
West Linn Youth Basketball
11.2022 - 07.2023
- Promoted good sportsmanship among players.
- Utilized strong decision-making skills under pressure, contributing to the overall quality of each competition.
- Navigated difficult situations using effective communication and explanation of game rules.
- Kept track of time and scores during games
- Enforced rules and regulations during games to facilitate safe and fair play.
- Managed conflicts between players or coaches professionally, maintaining a respectful atmosphere throughout games.
- Collaborated with other referees to ensure consistent application of rules across all games.
- Communicated with fans, coaches, players, and other umpires.
- Upheld high ethical standards while officiating games, contributing to the overall integrity of the sport.
Education
High School Diploma -
West Linn High School
West Linn, OR06-2024
Skills
- Time management
- Excellent memory
- Decision-making
- Attention to detail
- Team player
- Problem-solving
- Product upselling
- Cash handling
- Opening and closing duties
- Active listener
- Exceptional customer service
- Safe food handling
Timeline
Referee
West Linn Youth Basketball
11.2022 - 07.2023
Barista
Starbucks
02.2022 - Current
High School Diploma -
West Linn High School
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