Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sheena Davis

Polk City

Summary

Versatile and detail-oriented professional with a proven track record at Humana Inc, adept in data analysis and problem-solving aptitude. Excelled in roles requiring quality control, debris classification, and exceptional multitasking abilities. Demonstrated success in enhancing data reporting processes and resolving customer grievances, significantly improving client satisfaction.

Overview

8
8
years of professional experience

Work History

Debris Monitor

Thompson Consulting Services
10.2024 - 01.2025

Debris Removal Monitors, also known as Data Collector or Field Monitors, responsible for documenting debris collection, and documenting the disposal activity performed in the field following natural disasters. Document who removed debris, what type of debris was removed, where the debris was removed from and when it was removed.

Shipping and Receiving Clerk

Tampa Maid Foods
06.2022 - 09.2024

Work the production line packaging food

Billing

When selectors can’t find item in the warehouse I will find a different location where the item at to select

Order food that the company needs

Customer Service Representative/ Grievances Repres

Humana Inc
06.2017 - 06.2023

• Provide benefits, interpret claims for Medicare members for medical or prescription, look up providers, and order any materials members need.

• Notate each call I receive as well as actions taken.

• Taking members payments for their premium or late enrollment penalty.

• Work members complaint cases send to different departments to get a resolution then send out letters to members addressing the complaint.

Education

Diploma - Cosmetology

Plant City High School
Plant City, FL
05.2004

Skills

  • Quality control
  • Problem-solving aptitude
  • Data analysis
  • Data reporting
  • Multitasking Abilities
  • Problem-solving abilities
  • Debris identification
  • Debris classification
  • Scheduling coordination
  • Data collection

Timeline

Debris Monitor

Thompson Consulting Services
10.2024 - 01.2025

Shipping and Receiving Clerk

Tampa Maid Foods
06.2022 - 09.2024

Customer Service Representative/ Grievances Repres

Humana Inc
06.2017 - 06.2023

Diploma - Cosmetology

Plant City High School
Sheena Davis