Kelly Gallagher

• Maintained up-to-date knowledge of laws, regulation, and industry standards across the following lines of business: Personal Automobile, Commercial Auto and Commercial Heavy Trucking in all 50 states.
• Conducted regular compliance audits and reported findings to management.
• Collaborated with departments to ensure that safe guards were in place.

Investigated insurance claims by reviewing applicable coverages, determining liability and assessing the damages to move claim to resolution. The following is a non-exhaustive list of daily activities.

• Reviewing policy to ensure that coverage was active and determine how the coverage will apply.
• Conducting interviews with parties to gather needed information.
• Collected evidence to support the claim.
• Negotiated settlements with insureds, claimants or their representation in order to resolve claims.
• Maintained accurate documentation of all claims activity within the designated system.

In the 10 years within the insurance industry

4 years specific to bodily injury claims

1 year specific to litigation