Sheena Dykes
Fairburn,GA
Summary
Detail-oriented professional with expertise in inventory management, cash handling, and customer service. Proven track record in maintaining financial accuracy and ensuring compliance with safety regulations.
Overview
18
18
years of professional experience
Work History
Commissary Clerk
Fulton County Jail (Keefe Group)
Atlanta, Georgia
08.2025 - Current
- Managed inventory of commissary items for inmate purchases.
- Processed orders and stocked shelves efficiently.
- Assisted inmates with product selection and questions.
- Maintained cleanliness and organization of commissary area.
- Handled cash transactions and maintained accurate financial records.
- Processed customer orders, including selecting, packaging and labeling items for shipment or pickup.
- Ensured compliance with safety regulations within the commissary facility.
Lock Box Associate
Wells Fargo
Hapeville, Georgia
02.2023 - 07.2025
- Assisted clients with account inquiries and transaction processes.
- Reviewed financial documents for accuracy and compliance with regulations.
- Managed daily operations of client service requests and escalations.
- Handled incoming calls from customers regarding orders or other inquiries.
- Processed payments using point-of-sale systems.
- Identified needs of customers promptly and efficiently.
Ware house Lead
Bosch
Atlanta, Georgia
02.2021 - 05.2023
- Led daily warehouse operations and monitored team performance at Bosch to ensure smooth workflow.
- Coordinated inventory management and ensured accurate stock levels.
- Trained new employees on safety protocols and operational procedures.
- Coordinated shipping and receiving activities, achieving timely order fulfillment and customer satisfaction.
- Organized and arranged products for loading onto delivery trucks.
- Executed cycle counts to verify physical stock against system-generated data, maintaining inventory accuracy.
Clerk
United States Post Office
Philadelphia, Pennsylvania
04.2008 - 02.2018
- Processed incoming and outgoing mail to ensure timely distribution.
- Operated postage equipment to ensure timely delivery of packages.
- Assisted in maintaining inventory of mailing supplies to support operational needs.
- Trained new clerks on operational procedures and customer service best practices.
- Maintained accurate records of transactions and service requests to facilitate effective service delivery.
- Processed customer orders promptly and accurately.
Education
High School Diploma -
Universal Audenreid Highschool
Philadelphia, PA06-2004
Some College (No Degree) -
Kaplan University
Davenport, IASkills
- Order processing
- Inventory management
- Retail compliance
- Safety regulations
- Cash handling
- Customer service
Timeline
Commissary Clerk
Fulton County Jail (Keefe Group)
08.2025 - Current
Lock Box Associate
Wells Fargo
02.2023 - 07.2025
Ware house Lead
Bosch
02.2021 - 05.2023
Clerk
United States Post Office
04.2008 - 02.2018
High School Diploma -
Universal Audenreid Highschool
Some College (No Degree) -
Kaplan University