Sheena Holt
Denver,CO
Summary
Recruiting professional who brings a relationship-driven approach to hiring, with experience supporting full-cycle recruitment through candidate engagement, interview coordination, and close collaboration with hiring managers. Known for building rapport, staying organized under pressure, and helping people successfully move from interview through onboarding in fast-paced environments.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Recruiter (Full-Cycle Talent Acquisition)
SelectQuote Insurance
Denver, CO
07.2021 - 10.2025
- Managed full-cycle recruiting for high-volume insurance roles, including sourcing, screening, qualifying, and conducting structured interviews.
- Built rapport with candidates and managers to support interview flow and reduce drop-offs.
- Scheduled all hiring manager interviews using shared calendars across time zones.
- Collected manager feedback and tracked decisions tied to recruiter performance metrics.
- Oversaw onboarding readiness: documentation, system access, and communication steps.
- Maintained ATS/CRM accuracy and compliance.
- Supported seasonal hiring surges and coordinated cross-team workflow.
- Increased candidate commitment with strong follow-up and communication.
Senior Sales Agent (Licensed Medicare)
SelectQuote Senior
Centennial, CO
02.2020 - 06.2021
- Managed Medicare sales calls, assessed needs, and matched customers with compliant plans.
- Documented all calls and met CMS/state regulations.
- Maintained high communication and quality scores.
Customer Service Representative
ezCater
Denver, CO
10.2018 - 01.2020
- Managed catering orders end-to-end; resolved escalations with vendors and customers.
- Maintained 94%+ quality scores.
Senior Order Manager
Keysight Technologies
Englewood, CO
03.2016 - 09.2018
- Supported $2M+ monthly revenue workflows; assisted major accounts (Apple, Google, SpaceX).
- Ensured order accuracy and supported sales initiatives.
WSR Quoter
IntelliSource @ Keysight
Englewood, CO
01.2015 - 03.2016
- Produced 200+ quotes per month; reviewed contracts and collaborated cross-functionally.
- Helped train new employees.
Fraud Department Supervisor
IntelliSource @ Verizon
Highlands Ranch, CO
08.2013 - 01.2015
- Supervised 25+ fraud analysts; managed escalations and investigations.
- Coordinated workflow, quality audits, and performance coaching.
Skills
- Full-Cycle Recruiting
- Interview Scheduling
- Hiring Manager Relations
- Candidate Experience
- Onboarding Coordination
- CRM/ATS Management
- Documentation & Compliance
- Administrative Support
- Customer Service
- High-Volume Pipelines
- Issue Resolution
- Multi-Team Coordination
- Salesforce
- Oracle
- Siebel
- Proprietary CRMs
- Auto Dialers/Soft Phones
- Microsoft Office
- Google Suite
Certification
Health Insurance License — 2020
CUST
- Education & Professional Development
- Coursework in Human Resources, Business, and Communications
Timeline
Recruiter (Full-Cycle Talent Acquisition)
SelectQuote Insurance
07.2021 - 10.2025
Senior Sales Agent (Licensed Medicare)
SelectQuote Senior
02.2020 - 06.2021
Customer Service Representative
ezCater
10.2018 - 01.2020
Senior Order Manager
Keysight Technologies
03.2016 - 09.2018
WSR Quoter
IntelliSource @ Keysight
01.2015 - 03.2016
Fraud Department Supervisor
IntelliSource @ Verizon
08.2013 - 01.2015