Sheena James
Microtel Inn&suites by Wyndham Roseville
Sanders,AZ
7
years of professional experience
Customer-focused professional with experience in Sales Associate, Front Desk Clerk, Produce Clerk, and Deli Department roles. Known for strong customer service and accurate cash handling. Organized and self-motivated, dedicated to collaboration and continuous skill development. Committed to enhancing team performance and fostering a positive work environment.
Work History
Front Desk Receptionist
1 Month- Managed front desk operations, ensuring efficient check-in and check-out processes for guests.
- Trained new staff on front desk protocols and customer service best practices to ensure consistency.
- Implemented streamlined procedures for handling reservations and inquiries, improving workflow efficiency.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Collected room deposits, fees, and payments.
Sales Associate
3 Months- Processed transactions efficiently using POS systems, minimizing wait times for customers.
- Assisted customers with product selection and inquiries, enhancing overall shopping experience.
- Maintained organized merchandise displays, ensuring compliance with company standards.
- Trained new associates on store policies and customer service best practices.
Front Desk Receptionist
3 Years 4 Months- Greeted guests, answered inquiries, and directed them to appropriate locations to ensure smooth visitor experience. Provided callers with office addresses, directions, and employee contact information to facilitate effective communication. Managed office inventory and equipment by monitoring stock levels to maintain operational readiness.
- Scheduled part-time shifts of 24 hours per week from Monday to Thursday, 5 PM to 11 PM.
- Managed guest check-in and check-out processes efficiently, ensuring a smooth arrival experience.
- Coordinated room assignments and reservations using hotel management software to optimize occupancy rates.
- Provided exceptional customer service by addressing guest inquiries and resolving complaints promptly.
Produce Clerk
3 Years 9 Months- Stocked shelves and organized displays to enhance product visibility and attract customer interest. Checked delivered merchandise and order information to verify shipment accuracy. Assisted customers with product selection and answered questions regarding nutritional value or storage tips.
- Worked part-time, 24-30 hours weekly, providing flexible support to the team.
- Assisted customers with product selection and inquiries, enhancing shopping experience.
- Maintained inventory accuracy through regular stock checks and organization.
- Collaborated with team members to ensure optimal product freshness and quality.
Food Service Worker
2 Months- Coordinated supply deliveries to ensure freshness of ingredients. Mopped floors and cleaned walk-in refrigerators and storage areas, maintaining hygienic and sanitized work environment. Stored food in designated containers and areas to prevent spoilage and cross contamination.
- Worked part-time 24-30 hours weekly, from Sunday to Saturday.
- Prepared and assembled food items according to menu specifications and safety standards.
- Operated kitchen equipment, ensuring proper usage and adherence to safety protocols.
- Maintained cleanliness and organization of workstations, optimizing workflow efficiency.
Education
GED
Skills
Multitasking
Professional with experience handling multitasks at once while remaining positive and composed in all types of situations
Detail orientation
Works well with office visitors
vendors
guests and visitors
Timeline
Front Desk Receptionist
Microtel Inn&suites by Wyndham Roseville
07.2026 - CurrentRead More
Sales Associate
Dollar General Store
03.2026 - 06.2026Read More
Food Service Worker
Pizza Edgel
09.2022 - 11.2022Read More
Front Desk Receptionist
Hampton Inn By Hilton
04.2022 - 08.2025Read More
Produce Clerk
Bashas Dine Market
03.2019 - 12.2022Read More
New Life Learning
GED
Read More