Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

SHEENA MCLEOD

Cadet,MO

Summary

Seasoned Notary Public with a proven track record at Self Employed Services, adept in documentation and digital signature management. Excelled in maintaining confidentiality and facilitating real estate transactions, showcasing exceptional document verification skills and customer service. Achieved efficiency in mobile notary services, underscoring a commitment to accuracy and client satisfaction.

Overview

12
12
years of professional experience
1
1
Certification

Work History

NOTARY PUBLIC

Self Employed Services
CADET, MISSOURI
01.2025 - Current
  • Adhered to strict confidentiality standards at all times while handling sensitive information.
  • Asked signers about validity of information contained in documents.
  • Resolved discrepancies between parties involved in transactions requiring Notary service.
  • Scheduled service and changed and ordered toner to keep printers and copiers functioning.
  • Kept updated on changes in local and state laws governing Notaries Public.
  • Informed customers about fees charged for Notary services.
  • Liaised between borrowers, loan officers and escrow officers to facilitate smooth and efficient loan closing process.
  • Advised clients on applicable laws related to notary services.
  • Documented transactions in notary journal to maintained permanent records.
  • Monitored expiration dates on customer IDs for accuracy and validity.
  • Reviewed loan documents for completeness and compliance with state and federal regulations.
  • Followed state laws regarding proper completion of notarial acts.
  • Managed household errands and other essential duties.

DELIVERY EXPERT

Dominos Pizza Inc.
FENTON, MISSOURI
03.2018 - 01.2020
  • Created delivery routes based on destinations and timelines to maintain efficiency.
  • Used GPS navigation to plan routes and rerouted for unexpected delays.
  • Used cell phones or tablets to upload time, delivery and shipment information into company website or database.
  • Obtained signatures from delivery recipients.
  • Answered customer questions on courier features of service, keeping customers informed about company and services.
  • Delivered items to customers and presented invoices for payments.
  • Interacted with customers on phone and in-person.
  • Communicated effectively with supervisors regarding daily responsibilities and job duties assigned.
  • Communicated customer complaints, requests and feedback to company management.
  • Maintained delivery vehicle with regular upkeep and basic repairs.
  • Maintained cleanliness of company vehicle inside and out during shift operations.
  • Upheld company's standards in regard to uniform, grooming and appearance.
  • Delivered orders to customers quickly.
  • Planned delivery routes based on road and traffic conditions.

OVER-NIGHT CASHIER

Caseys General Stores Inc
POTOSI, MISSOURI
02.2013 - 02.2015
  • Maintained current knowledge of store promotions to highlight sales to customers.
  • Resolved discrepancies between payment received and amount due in accordance with store policy.
  • Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
  • Accepted and processed credit and cash payments, making correct change from cash register drawer.
  • Greeted customers promptly and responded to questions.
  • Ensured compliance with health regulations regarding food handling processes.
  • Identified security risks and thefts and alerted management immediately.
  • Answered phone calls to assist customers with questions and orders.
  • Maintained cleanliness of work area throughout shift.
  • Greeted customers and provided friendly customer service.
  • Checked personal identifications during alcohol and tobacco sales.
  • Provided excellent customer service through active listening and problem solving skills.
  • Balanced the daily register receipts with cash on hand at the end of each shift.
  • Accepted cash, check, credit card payments and calculated change due for customers.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.

Education

High School Diploma -

Penn Foster Career School
Scranton, PA

Skills

  • Documentation skills
  • Mobile notary services
  • Digital signature management
  • Document verification
  • [Software program] proficiency
  • Electronic notarization
  • Identity confirmation
  • Notarial acts
  • Real estate transactions
  • Remote online notarization

Certification

CERTIFIED SIGNING AGENT THROUGH LSS

Timeline

NOTARY PUBLIC

Self Employed Services
01.2025 - Current

DELIVERY EXPERT

Dominos Pizza Inc.
03.2018 - 01.2020

OVER-NIGHT CASHIER

Caseys General Stores Inc
02.2013 - 02.2015

High School Diploma -

Penn Foster Career School

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SHEENA MCLEOD