Sheena Mejia
San Antonio
Summary
A meticulous and process-driven Health Administration professional with extensive experience in records management, compliance, and quality assurance within large-scale healthcare and military environments. Proven ability to conduct thorough audits, streamline documentation workflows, and ensure adherence to rigorous regulatory standards. Expertise in verifying sensitive data, managing complex databases, and improving operational efficiency. Seeking to apply these skills as a Health System Specialist in a credentialing and privileging capacity.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Lead Medical Support Assistant, Pediatrics
Department of Defense (Air Force)
03.2023 - Current
- Developed and implemented quality assurance protocols to ensure all clinical and administrative documentation met stringent compliance standards.
- Streamlined the management of medical records using digital systems, ensuring strict adherence to HIPAA regulations and data integrity.
- Orchestrated team coordination to optimize the use of healthcare resources and ensure efficient and compliant clinic operations.
- Led training programs for junior staff on medical office protocols and patient care workflows, strengthening team capabilities and ensuring consistent standards.
- Salary: $57,458
- Hours per week: 80
- Supervisor: Marcus Williams
- May we contact this supervisor
- Yes
Lead Medical Support Assistant, Gastroenterology
Department of Defense (Air Force)
07.2021 - 03.2023
- Maintained rigorous quality control over patient documentation, verifying the completeness and accuracy of medical records prior to consultations and procedures.
- Implemented streamlined administrative processes that reduced documentation bottlenecks and improved operational efficiency.
- Ensured full compliance with established care standards, enhancing service quality and patient safety.
- Salary: 48,243
- Hours per week: 40
- Supervisor: Laura Arrerondo
- May we contact this supervisor
- Yes
Medical Administration Support
Frontline National LLC
09.2019 - 07.2021
- Optimized clinic workflow by coordinating provider schedules and managing referral processes, ensuring seamless information transfer between departments.
- Maintained a high degree of accuracy and professionalism in all patient and provider communications.
- Salary: $27,234
- Hours per week: 40
- Supervisor: Elizandro Ruccoba
- May we contact this supervisor
- Yes
Client Representative I / ROI Medical Records
Ciox Health
03.2016 - 03.2019
- Conducted comprehensive chart reviews and audits to guarantee the accuracy and completeness of medical documentation before release to authorized legal and healthcare parties.
- Ensured 100% compliance with HIPAA regulations when releasing medical records for legal and social security purposes.
- Coordinated with physicians and legal offices to facilitate timely and confidential medical record retrieval and processing.
- Salary: 28748
- Hours per week: 50
- Supervisor: Valerie Morton
- May we contact this supervisor
- Yes
Human Resources Specialist
United States Army
05.2005 - 04.2010
- Managed onboarding and personnel record processing for over 500 service members, ensuring legal adherence and precise documentation verification.
- Streamlined the military personnel record management system, significantly reducing processing time and enhancing data accuracy.
- Implemented standardized HR procedures for personnel records management, resulting in improved operational efficiency and compliance.
- Established a comprehensive documentation framework to ensure the accurate and secure management of sensitive military personnel information.
- Salary: 22,570
- Hours per week: 40-50
- Supervisor: SFC(ret) Jeffrey Blakey
- May we contact this supervisor
- Yes
Education
Associates - Health Information Technology
Kaplan College
US02.2016
Skills
- Credentialing & Privileging Support
- Provider Data Management
- Regulatory Compliance (HIPAA)
- Records Auditing & Quality Assurance
- Process Improvement & Standardization
- Documentation & Records Management
- Database Administration (MHS Genesis, CHCS, AHLTA)
- Stakeholder & Interdepartmental Coordination
Certification
- Warrior Leadership Course, United States Army
- Certificate of Completion in Motor Transport Operator, United States Army
Timeline
Lead Medical Support Assistant, Pediatrics
Department of Defense (Air Force)
03.2023 - Current
Lead Medical Support Assistant, Gastroenterology
Department of Defense (Air Force)
07.2021 - 03.2023
Medical Administration Support
Frontline National LLC
09.2019 - 07.2021
Client Representative I / ROI Medical Records
Ciox Health
03.2016 - 03.2019
Human Resources Specialist
United States Army
05.2005 - 04.2010
Associates - Health Information Technology
Kaplan College