Sheena Osbourne
Health Worker
Albany,NY
Summary
Experience Residential Manager proficient in managing direct care operations with exceptional team supervision, project coordination and analytical problem-solving skills. Optimizes resource use to achieve challenging targets. Diplomatic in resolving disputes and coordinating diverse teams.
Overview
11
11
years of professional experience
14
14
years of post-secondary education
2
2
Certifications
Work History
Site Supervisor
Catholic Charities Disabilities Services
Albany, NY
11.2019 - Current
- Managing staff and overseeing schedules, and ensuring adequate staffing.
- Maintaining safety protocols and implementing site procedures
- Ensure secure food safety and life style for 4 women with Prader Willi Syndrome
- Conduct regular inspections and maintenance of systems and equipment; monitor fire alarm control panel
- Interview candidates; onboard and train new hires
- Keep track of house ledgers and In House Acct funds as well as all programmatic purchases
- Handle sensitive information with confidentiality
- Ensure compliance with company or government regulations;
Mentor/Self Direction
Alternative Living Group
Albany, NY
05.2019 - 02.2022
- Support individual with disabilities to manage goals, use of healthy communications skills
- Teach money management skills using budget trackers
- Community recreational activities
Direct Support Professional
Center For Disability Services
Brooklyn, NY
03.2018 - 11.2019
- Built strong relationships with clients to deliver emotional support and companionship.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Cleaned house, ran errands, managed laundry and completed weekly grocery shopping.
- Transported individuals to events and activities, medical appointments and shopping trips.
- Determined specific needs and provided most appropriate level of services for patient well-being.
- Documented residents' mental status, sleep and eating patterns in medical record books.
Psychiatric Technician
Brookdale Hospital Medical Center
Brooklyn, NY
06.2017 - 03.2018
- Emergency room CPEP
- Coordinated with medical and paramedical professionals to provide appropriate input and effectively formulate and implement treatment plans for patients.
- Provides and/or assist with providing direct patient care, diagnostic procedures and therapeutic interventions
- Chart and document in EMR charts
- Conducted full-body inspections and counted patients' medications that required to be locked in storage
- Blood draw and EKG
- Cross trained involuntary detox program
- Constant Observation
Resident Assistant
Juniper Village Cape Coral
Cape Coral, FL
08.2016 - 06.2017
- Changed bed linens, dumped trash and smoothly handled maintenance issues to promote resident comfort.
- Assisted residents with daily dental and mouth care, bath functions and hair care.
- Created and implemented social, educational and recreational programs for residents.
- Monitored progress and documented patient health status changes to keep care team updated.
- Supported personal needs of residents dealing with diverse conditions.
- Medication adminstration
Psychiatric Technician
Coney Island Hospital
Brooklyn, NY
12.2013 - 05.2016
- Took and monitored vital signs, administered medications and managed patient behavior.
- Charted on each patient daily.
- Coordinated with medical and paramedical professionals to provide appropriate input and effectively formulate and implement treatment plans for patients.
- Cross train in multiple in patient units.
- Provided a therapeutic and safe ward milieu by identifying, reporting, and removing potential hazards
- Constant Observation 1:1 at-risk patients for suicide/self-harm, fall, and disruptive behavior
- Assists with Electroconvulsive Therapy (ECT) preparation and provides care as designated by the Registered Nurse pre-op and post-op
Education
Phlebotomy -
Mildred Elley
11.2017 - 11.2019
Licenses EKG Technican - undefined
Some college
10.2010 - Current
Skills
CPRECT trainingAgression Reduction classesVerify patient insurance using Epaces Reports Check and update patient medication log ScheduleAppointments with psychiatrist, social workers, or nurses All clerical duties
Staff Management
Budgeting
Staff Management
Project Management
Safety management
Financial Management
Project coordination
Effective communication
Additional Information
- Willing to relocate: Anywhere, Authorized to work in the US for any employer
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Certification
First Aid/CPR Certified
Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
Site Supervisor
Catholic Charities Disabilities Services
11.2019 - Current
Mentor/Self Direction
Alternative Living Group
05.2019 - 02.2022
Direct Support Professional
Center For Disability Services
03.2018 - 11.2019
Phlebotomy -
Mildred Elley
11.2017 - 11.2019
Psychiatric Technician
Brookdale Hospital Medical Center
06.2017 - 03.2018
Resident Assistant
Juniper Village Cape Coral
08.2016 - 06.2017
Psychiatric Technician
Coney Island Hospital
12.2013 - 05.2016
Licenses EKG Technican - undefined
Some college
10.2010 - Current