Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
4
4
years of professional experience
Work History
Remote Sales Representative
Clearlink Insurance Agency
Draper, UT
08.2024 - Current
Assist Medicare beneficiaries navigate multiple Medicare plans that suit their individual medical needs and maintain client records, issue quotes, fill out and submit applications
Remote Sales Representative
ResultsCX
Fort Lauderdale, FL
09.2022 - 08.2024
Prepare insurance proposals and implement strategies to sell the insurance plan while maintaining a people first attitude and providing customer support with effective communication and expressing empathy
Contracted Remote Customer Service Representative
Freedom Mortgage
Boca Raton, FL
12.2021 - 05.2022
Assist borrowers with loss mitigation options, how to apply, and provide status updates
Maintain confidentiality of customer's nonpublic information
Contracted AEP Seasonal Enrollment Specialist
PeopleShare
Horsham, PA
10.2021 - 12.2021
Handle Medicare questions and provide guidance with detailed information on current plans available in members area and advise clients on the insurance policies that best suit their needs
Contracted Coach Customer Care Specialist
Spherion
Jacksonville, FL
09.2020 - 08.2021
Provide written and verbal responses to customers inquiries via email, chat, and oral communications