Sheena Rodriguez
Easton,PA
Summary
Dynamic supervisor with a proven track record at ServiceMaster, enhancing team productivity through effective training and streamlined workflows. Skilled in inventory control and customer service, I excel in fostering a collaborative environment while ensuring compliance with safety standards. Committed to delivering exceptional support and operational excellence.
Overview
16
16
years of professional experience
Work History
Supervisor
ServiceMaster
Bethlehem, PA
09.2025 - Current
- Supervised daily operations, ensuring compliance with safety and quality standards.
- Trained and mentored team members on operational procedures and best practices.
- Managed inventory control, optimizing stock levels to meet service demands.
- Conducted regular inspections to maintain equipment functionality and safety compliance.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Analyzed service performance data to identify areas for improvement and cost reduction.
Home Health Aide
Help At Home
Allentown, PA
07.2019 - Current
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Offered patients and families emotional support and instruction in preparing healthy meals, independent living and adaptation to disability or illness.
- Administered medication as directed by physician.
- Completed medical and program reports and maintained records following clinic standard operating procedures.
- Acted as resource for field staff, referral sources, physicians, patients and families for clinical issues and concerns.
Caregiver
Dedicated Nursing Associates, Inc.
Allentown
10.2009 - 07.2019
- Assisted patients with daily living activities, promoting independence and comfort.
- Monitored patient vital signs and reported changes to nursing staff for timely intervention.
- Maintained cleanliness and organization of patient areas, ensuring a safe environment.
- Documented patient observations accurately to ensure compliance with care standards.
- Assisted clients with activities of daily living, promoting independence and quality of life.
Education
High School Diploma -
Penn Foster Career School
Scranton, PASkills
- Emotional Support and Companionship
- Verbal and Written Communication
- Vitals Monitoring and Documentation
- Experienced in production work
- Appointment Scheduling
- Responding to Difficult Customers
- Courteous with Strong Service Mindset
- Data Entry
- Customer Service
- Reliable and Responsible
- Machine operator experience
- Experienced Training and mentoring
- Customer service
- Inventory control
- Work well in a team environment
- Machine operation
- Product packaging
- Telephone skills
- Organization skills
Language
I speak English and Spanish
Timeline
Supervisor
ServiceMaster
09.2025 - Current
Home Health Aide
Help At Home
07.2019 - Current
Caregiver
Dedicated Nursing Associates, Inc.
10.2009 - 07.2019
High School Diploma -
Penn Foster Career School