Sheena Saltalamacchia
Escondido,CA
Summary
Driven and strategic professional with proven track record in leadership and innovative problem-solving. Demonstrates comprehensive understanding of organizational growth and operational efficiency, leveraging expertise in financial management and team development. Committed to achieving impactful results through forward-thinking strategies and effective collaboration.
Overview
14
14
years of professional experience
Work History
Vice President Branch Manager
NORTH ISLAND CREDIT UNION
10.2023 - Current
- Led the opening of a new branch location, overseeing all operational aspects and ensuring a seamless launch that met community needs
- Led top branch location month over month, exceeding sales goals, utilizing outbound sales strategies, effective coaching skills and consistent networking to build relationships with members and local businesses
- Developed and manage a city community room on-site for member use, advocating for this initiative to foster community engagement and collaboration
- Led cross-functional teams for the successful completion of major projects, resulting in increased efficiency and client satisfaction.
- Cultivated strong relationships with key stakeholders, including customers, vendors, regulators, and community leaders to promote collaboration and long-term success.
Branch Vice President
POPPY BANK
05.2022 - 10.2023
- Achieved a 25% increase in total deposits within the first year, positioning the branch as a leader in the region for deposit growth
- Successfully established partnerships with several multimillion-dollar businesses, contributing to a significant expansion of the bank's commercial client base
- Implemented a targeted outreach program that resulted in a 30% increase in new business accounts, enhancing the branch's overall market presence
Branch Vice President
CITIGROUP
11.2020 - 05.2022
- Developed and implemented new client experience strategies that increased customer feedback scores by 40% within the first year, elevating satisfaction from 56% to an average of 90-100%
- Designed a strategic business plan that significantly improved credit card performance and deposit growth, achieving the #2 position in the district of 16 branches within the first year
- Leveraged international banking knowledge to better serve non-resident customers, enhancing the branch's reputation and effectiveness in handling cross-border transactions
Vice President Branch Manager
WELLS FARGO
10.2010 - 08.2020
- Achieved a remarkable employee retention rate of 93%, with nine team members advancing to senior leadership positions during my tenure
- Recognized as managing the top branch in the Arizona-Nevada region, consistently delivering outstanding customer service and earning the Number 1 position out of 600 branches
- Drove a 3% quarter-over-quarter increase in deposits and investments through targeted growth strategies and exceptional client service
Executive Board Member
HABITAT FOR HUMANITY LOW COUNTRY
01.2017 - 01.2020
- Managed and coordinated work parties of 60+ volunteers, leading the construction of three homes for families in need
- Played a key role in raising over $150,000 through community fundraisers, directly contributing to the construction and support of additional housing projects
- Enhanced volunteer retention by 25% through improved engagement and training programs, fostering a committed and motivated volunteer base
Education
Bachelor of Science - Organizational Leadership
Arizona State University
Tempe, AZMaster of Laws - Corporate Compliance
ARIZONA STATE UNIVERSITY
Tempe, AZ08-2026
Skills
- Ethics and compliance
- Organizational management
- Client relationship management
- Sales professional
Languages
Persian
Native or Bilingual
Timeline
Vice President Branch Manager
NORTH ISLAND CREDIT UNION
10.2023 - Current
Branch Vice President
POPPY BANK
05.2022 - 10.2023
Branch Vice President
CITIGROUP
11.2020 - 05.2022
Executive Board Member
HABITAT FOR HUMANITY LOW COUNTRY
01.2017 - 01.2020
Vice President Branch Manager
WELLS FARGO
10.2010 - 08.2020
Bachelor of Science - Organizational Leadership
Arizona State University
Master of Laws - Corporate Compliance
ARIZONA STATE UNIVERSITY
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