Summary
Work History
Education
Skills
Timeline
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Sheena Sharpe

Egg Harbor City,NJ

Summary

Adept at optimizing warehouse operations and inventory management, my tenure at Wayfair showcased my ability to streamline order fulfillment processes and enhance shipment accuracy. Leveraging skills in heavy equipment operation and clear communication, I consistently improved efficiency and safety. My proactive approach and attention to detail have significantly contributed to operational successes.

Work History

Warehouse Worker

Wayfair
Cranbury, New Jersey
  • Maintained stock levels in accordance with company policies.
  • Received and tracked incoming inventory shipments.
  • Organized warehouse space for efficient storage of products.
  • Loaded and unloaded trucks with hand-trucks, pallet jacks, and forklifts.
  • Assembled orders according to customer requests.
  • Directed items according to established routing schemes using computer-controlled keyboards and scanning equipment to assist mail-sorting processes.
  • Carried necessary tools and supplies to transportation vehicles and returned to proper storage areas after use.
  • Placed bracing, straps and other protective devices onto items in transit to prevent damage.
  • Checked cargo before transportation and determined if items adhered to proper regulation standards.
  • Secured items in truck by strapping over protective padding.
  • Collaborated with other movers when loading large equipment to prevent potential accidents.
  • Used scanners to track parcel information, condition or receipt.
  • Loaded and unloaded shipments from trucks and picked up and moved heavy packages and items using forklifts.
  • Preserved safe work environment by maintaining clean workstations and pallet area.
  • Moved large and bulky items manually or with pallet jacks or forklifts.
  • Collaborated closely with other departments on special projects as needed.
  • Transported goods to designated areas within the warehouse facility.
  • Followed established guidelines for picking orders accurately.
  • Inspected damaged goods prior to disposal or return to vendor.
  • Operated scanners, computers, and other equipment to track orders.

Cashier

Checkers Rally's
Toms River, New Jersey
  • Greeted customers and answered any questions they had about the store's products and services.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
  • Issued receipts, refunds, credits or change due to customers.
  • Followed company security procedures for handling large sums of money.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Answered customer questions and provided store information.
  • Collected payments and provided accurate change.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Worked closely with front-end staff to assist customers.
  • Trained new team members in cash register operation, stock procedures, and customer services.
  • Helped with purchases and signed customers up for rewards program.
  • Used suggestive selling techniques to promote add-on sales.
  • Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
  • Counted and balanced cashier drawers.
  • Processed customer payments quickly and returned exact change and receipts.
  • Welcomed customers, offering assistance to help find store items.
  • Kept check-out areas clean, organized and well-stocked to maintain attractive store.
  • Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
  • Answered customers' questions and provided information on store procedures or policies.
  • Maintained current knowledge of store promotions to highlight sales to customers.
  • Offered customers carry-out service at completion of transaction.

Retail Sales Associate

Ashley Stewart
Elizabeth, New Jersey
  • Assisted customers with finding the right product for their needs.
  • Provided product information and answered customer questions.
  • Demonstrated knowledge of store products and services.
  • Performed cashier duties, such as ringing up sales, processing payments and issuing receipts.
  • Greeted customers upon entering the store and provided assistance.
  • Stocked shelves with merchandise according to company standards.
  • Organized displays to attract customers and promote sales.
  • Tracked inventory levels throughout the day and restocked items as needed.
  • Maintained a clean work environment by sweeping, dusting, vacuuming and mopping floors.
  • Processed returned merchandise according to company policies.
  • Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
  • Used product knowledge to suggest items to match client needs.
  • Assessed customer product needs and interests in order to best recommend suitable items.
  • Utilized point-of-sale systems efficiently, ensuring accurate pricing and inventory management.
  • Operated cash registers and processed transactions including sales, returns, and exchanges.
  • Adhered to loss prevention policies, identifying and reporting potential security issues.
  • Greeted customers to determine wants or needs.

Mail Sorter

LaserShip
East Brunswick, New Jersey
  • Sorted incoming mail for distribution to staff, departments and external customers.
  • Operated automated sorting equipment to separate letters, flats and packages according to predetermined criteria.
  • Processed outgoing mail using postage meters and scales.
  • Inspected incoming mail for damage or missing pieces.
  • Labeled containers with required information before dispatching them.
  • Ensured compliance with postal regulations and procedures.
  • Assisted in loading and unloading of trucks when necessary.
  • Picked up outgoing mail from designated locations in a timely manner.
  • Verified accuracy of addresses on letters and parcels prior to delivery.
  • Operated mail processing equipment and manually sorted mail.
  • Sorted and placed materials or items on racks, shelves, or bins for transport to recipient or destination.
  • Sorted mail and operated sit-forklift to ensure trailers were loaded in timely fashion.
  • Sorted and placed mail on racks, shelves or in bins according to predetermined sequence.
  • Separated mail to be transported to relay boxes along route for subsequent delivery.
  • Bundled, labeled and routed sorted mail to designated areas depending on destinations and according to established procedures and deadlines.
  • Utilized portable scanner to mark items delivered to residences and businesses, keeping records current and accurate.
  • Answered telephones, directed calls, and took messages.
  • Monitored and directed work of lower-level clerks.
  • Reviewed files, records and other documents to obtain information or respond to requests.
  • Placed mail into appropriate PO boxes.

Education

GED -

Sussex County College
Newton, NJ
01-2006

Skills

  • Shipment Palletization
  • Warehouse Operations
  • Inventory Tracking
  • Order Fulfillment
  • Shipping and receiving
  • Heavy Equipment Operation
  • Loading and unloading
  • Shipment unpacking
  • Quality Control
  • Warehouse Logistics
  • Warehouse Organization
  • Order Preparation
  • Storage Organization
  • Material Handling
  • Self-Motivated and Disciplined
  • Material Loading and Unloading
  • Able to lift and carry [Number] lbs
  • Warehouse Safety
  • Pick-list processing
  • Barcode scanning
  • Clear Communication
  • Hazardous Materials Handling
  • Assembly and production
  • Pallet Jacks
  • Order picking and processing
  • Stacking and Staging
  • Order Picking
  • Attention to Detail
  • Inventory Management
  • Packaging and Labeling
  • Basic Mathematics
  • Safety Protocols
  • Heavy Lifting
  • Cleaning and Organizing
  • Complex Problem-Solving
  • Sorting and Labeling
  • Health and Safety Regulations
  • Problem-Solving
  • Punctual and Dependable

Timeline

Warehouse Worker

Wayfair

Cashier

Checkers Rally's

Retail Sales Associate

Ashley Stewart

Mail Sorter

LaserShip

GED -

Sussex County College

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Sheena Sharpe