Sheena Simons
Kurtistown,Hawai'i
Summary
I am an outgoing, loyal and dedicated individual who has a great deal of ambition. I love to learn and I am always up for a challenge. I am self-motivated. I get along well with others, while also working efficiently on my own. I am seeking a position where I can develop and excel while giving my best to an employer.
Overview
21
21
years of professional experience
Work History
Sub Cafeteria Worker
State Of Hawaii Department Of Education
09.2023 - Current
- Prepared food items according menu specifications
- Followed all safety and health regulations when handling food products
- Monitored portion sizes for cost control purposes
- Ensured that all food products were stored at appropriate temperatures
- Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment
- Maintained cleanliness and sanitation standards in the cafeteria kitchen and dining area
- Cleaned tables after meals were finished and removed trays from the cafeteria line area
- Served meals following established portion guidelines for each item being served
- Sanitized surfaces such as counters, tables, sinks on a regular basis throughout the shift
- Performed other duties as assigned by supervisor or manager
- Assisted cook with prep work by cutting vegetables and preparing side dishes and salads.
Sub Cafeteria Worker
State Of Hawaii Department Of Education
04.2023 - Current
- Prepared food items according menu specifications
- Followed all safety and health regulations when handling food products
- Monitored portion sizes for cost control purposes
- Ensured that all food products were stored at appropriate temperatures
- Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment
- Maintained cleanliness and sanitation standards in the cafeteria kitchen and dining area
- Cleaned tables after meals were finished and removed trays from the cafeteria line area
- Served meals following established portion guidelines for each item being served
- Sanitized surfaces such as counters, tables, sinks on a regular basis throughout the shift
- Performed other duties as assigned by supervisor or manager
- Assisted cook with prep work by cutting vegetables and preparing side dishes and salads.
Merchandise Coordinator
Winston Retail
01.2023 - Current
- Photographed finished displays for use in promotional materials
- Updated existing planograms according to new product releases and seasonal changes
- Conducted regular audits of stores to check accuracy of planogram implementation
- Communicated and coordinated planogram execution with store management.
Graphic Design & Print Specialist
Xpress Reprographics
07.2016 - 10.2016
- Maintained adequate productivity by setting and enforcing deadlines
- Circulated creative folders and obtained sign-offs to maintain efficient production flow
- Reviewed orders and collected payments from clients
- Kept records of materials used and time needed for projects
- Greeted customers, established and confirmed needs, calculated and quoted prices and processed payments and receipts.
Merchandise Lead
Macyʻs
01.2015 - 07.2016
- Revamped shelving, racks and bins to meet new planogram designs
- Displayed appropriate signage for products and sales promotions
- Organized engaging front-facing displays to capture customer interest and drive revenue growth
- Configured and arranged up-to-date advertising and marketing displays, creatively placed merchandise on counters or tables to promote visibility and sales.
Merchandiser
Macyʻs
02.2008 - 04.2015
- Followed prepared sketches and planograms to arrange consistent shelves, racks and bins across various locations
- Printed labels and tags for for-sale merchandise
- Displayed appropriate signage for products and sales promotions
- Arranged items in favorable positions and areas of store to attract customers and optimize sales.
Retail Sales Associate
Macyʻs
11.2007 - 02.2008
- Processed merchandise returns and exchanges for customers to refund payments, trade items and offer store credit
- Helped customers by answering questions and locating merchandise
- Drove sales by successfully employing strategies such as upselling and cross-selling
- Initiated friendly conversation with customers to determine level of assistance required
- Offered coupons and special deals to increase quantity of customer spending
- Monitored sales floor to identify customers in need of assistance and merchandise in need of replenishment
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention
- Answered questions about current promotions and resolved issues according to store policies
- Assisted customers by asking open-ended questions to understand needs and suggest suitable merchandise.
Theatre Usher
Kress Cinemas
10.2004 - 01.2006
- Processed admission payments and provided tickets
- Directed guests to correct location by documented ticket seats and answered questions about facility amenities
- Provided client service by distributing programs, answering patron's questions and selling tickets and merchandise
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Cashier/Coffee Barista
Sodexho Marriott
08.2003 - 12.2004
- Prepared and served hot and cold beverages such as coffee, espresso drinks, blended coffees and teas
- Restocked counter and customer areas to maintain adequate items levels for expected needs
- Received and accurately processed customer payments.
Debt Collector
Penncro Associates
06.2003 - 08.2003
- Reviewed accounts to determine payment plan compliance
- Gathered required information from customers for settlement reviews to help negotiate down debt with creditors
- Processed payments over phone and set up recurring drafts
- Remained calm, stayed professional and provided exceptional service on all calls, even when interacting with difficult individuals.
Education
High School Diploma -
KEA'AU HIGH SCHOOL
Kea'au, Hawai'iSkills
- POS
- Sales Techniques
- Marketing Techniques
- Store maintenance
- Visual displays
- In-store support
- Friendly and outgoing
- POS systems knowledge
- Floor set design
- Active listener
- Portion Sizes
- Safe Food Handling
- Food Handling Safety
- Food Production
- Food Quality Standards
- Dishwashing
- Ingredient Preparation
- Receiving Supplies
- Store Leftover Items
- Cleaning and Sanitation
- Cleaning and Sanitizing
- Verbal and Written Communication
- Kitchen Support
References
- Brooke Naiga, (808)769-1617
- Jaydi Veriato, (808)464-1504
- Kylee Ramirez, (808)854-6413
Timeline
Sub Cafeteria Worker
State Of Hawaii Department Of Education
09.2023 - Current
Sub Cafeteria Worker
State Of Hawaii Department Of Education
04.2023 - Current
Merchandise Coordinator
Winston Retail
01.2023 - Current
Graphic Design & Print Specialist
Xpress Reprographics
07.2016 - 10.2016
Merchandise Lead
Macyʻs
01.2015 - 07.2016
Merchandiser
Macyʻs
02.2008 - 04.2015
Retail Sales Associate
Macyʻs
11.2007 - 02.2008
Theatre Usher
Kress Cinemas
10.2004 - 01.2006
Cashier/Coffee Barista
Sodexho Marriott
08.2003 - 12.2004
Debt Collector
Penncro Associates
06.2003 - 08.2003
High School Diploma -
KEA'AU HIGH SCHOOL