Sheena Smith
Rosedale,MD
Summary
Friendly Manicurist versed in both manicures and pedicures. Hardworking, reliable and dedicated to customer service. Willing to take on any task to support business and team needs. Energetic Manicurist bringing 26 years as experience as collaborative and responsible team player. Consistently requested by patrons due to level of care, precision and attention to comfort. Skilled in acrylic, gel and natural nail care techniques.
Overview
17
17
years of professional experience
Work History
Nail Technician/ Nail Technician Educator
Glam Nail Boutique
2007.04 - Current
- Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
- Oversaw schedule to manage appointments of new and existing clients.
- Used acrylics, gels and glitters to create custom nail art designs for clients.
- Kept tidy and organized area to comply with cleanliness standards.
- Offered advice and recommended products to improve and maintain nails.
- Registered customer information on database to enable tracking history and maintain accurate records.
- Completed consultations with spa guests to determine nail care needs.
- Grew repeat client base through effective marketing and customer service.
- mentored nail techs through apprenticeship
- teach online nail courses to potential nail techs
Education
High School Diploma -
Merganthaler Vocational Technical High School
3500 Hillen Rd.Skills
- Social Media Platforms
- Supply Monitoring
- Sanitation Procedures
- Team Collaboration
Timeline
Nail Technician/ Nail Technician Educator
Glam Nail Boutique
2007.04 - Current
High School Diploma -
Merganthaler Vocational Technical High School
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