Sheena Weekes
Waimanalo ,HI
Summary
Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings.
Honest Cashier skilled at managing money, merchandising stock and assisting customers with locating desired items. Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic. Consistently accurate in drawer reconciliation.
Dedicated employee with strengths in customer service, sales and promotion strategies. Successful in teaching junior employees how to maximize performance.
Overview
14
14
years of professional experience
Work History
Cashier
Kentucky Fried Chicken
Kalihi, HI
09.2020 - 08.2024
- Adhered to social distancing protocols and wore mask or face shield.
- Offered customers carry-out service at completion of transaction.
- Maintained current knowledge of store promotions to highlight sales to customers.
- Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
- Answered customers' questions and provided information on store procedures or policies.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
- Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
- Built and maintained productive relationships with employees.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
- Maintained work area and kept cash drawer organized.
- Counted and balanced cashier drawers.
- Answered phone calls to assist customers with questions and orders.
- Greeted customers promptly and responded to questions.
- Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
- Processed credit card, cash, and check payments, ensuring all transactions were accurate.
Sales Associate
Longs Drugs
Honolulu, HI
01.2017 - 08.2019
- Provided accurate information about products, prices and services.
- Processed transactions using a point-of-sale system.
- Maintained up-to-date knowledge of store merchandise and policies.
- Built relationships with customers to encourage repeat business.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Maintained cleanliness of store environment including floors, windows, displays.
Sales Associate
Aloha gas station
Honolulu, Hawaii
01.2013 - 01.2016
- Greeted customers and provided exceptional customer service.
- Maintained up-to-date knowledge of store merchandise and policies.
- Built relationships with customers to encourage repeat business.
- Organized stockroom shelves according to size, color or style.
- Restocked shelves as needed to ensure sufficient inventory levels.
Cashier
Burger King
Honolulu, Hawaii
09.2013 - 05.2015
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Performed other duties as assigned by management.
- Accepted cash and credit card payments, issued receipts and provided change.
- Answered customer questions and provided store information.
- Delivered high level of customer service to patrons using active listening and engagement skills.
Cashier
Jack In The Box
Waimanalo , HI
06.2010 - 07.2012
- Wrapped items and bagged purchases properly to prevent merchandise breakage.
- Greeted customers and answered any questions they had about the store's products and services.
Education
High School Diploma -
Kailua High School
Kailua, HI01-2010
Kaimuki High School
Honolulu, HISkills
- Product Recommendations
- Customer Service
- Payment Processing
- POS Systems
- Drawer balancing
- Returns processing
- Cash Handling
- Cash Register Operation
- ID Verification
- Customer Assistance
- Cleaning and sanitizing
- Order Packaging
- Liquor regulations and compliance
- Sales expertise
- Time management skills
- Ordering and stocking
- Staff Training
- Money Handling
- Customer Relations
- Organizational abilities
- Customer service excellence
- Scanner operations
- Daily Reporting
- Cash Drawer Balancing
- Issue Resolution
- Payment posting
Timeline
Cashier
Kentucky Fried Chicken
09.2020 - 08.2024
Sales Associate
Longs Drugs
01.2017 - 08.2019
Cashier
Burger King
09.2013 - 05.2015
Sales Associate
Aloha gas station
01.2013 - 01.2016
Cashier
Jack In The Box
06.2010 - 07.2012
High School Diploma -
Kailua High School
Kaimuki High School