SHEENA J. WILSON
La Quinta,CA
Summary
Management professional with track record of effective team leadership and operational oversight. Consistently achieves goals through collaborative efforts and adaptability to changing demands. Skilled in conflict resolution, process improvement, and fostering positive work environment.
Overview
11
11
years of professional experience
Work History
Assistant Manager/Merchandising Manager
American Eagle
Palm Desert, CA
09.2024 - Current
- Led team in optimizing daily operations, enhancing customer service and sales performance.
- Developed training programs for new hires, improving onboarding efficiency and staff retention.
- Collaborated with marketing teams to drive promotional campaigns, increasing foot traffic and brand engagement.
- Mentored junior staff on operational best practices, fostering a positive team environment and skill development.
- Executed visual merchandising standards, elevating store aesthetics and aligning with brand guidelines.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Nanny
Jenkins/Moyers Family
Bermuda Dunes, CA
01.2015 - Current
- Provided safe, prompt transportation to/from school, appointments, and activities. Developed and implemented programs to promote positive behavior, language development and reading skills, physical activity, personal schedules and household order. Established and maintained a safe, fun environment. Aided with homework and projects. Meal preparation and minor cleaning duties.
- Two children 11 and younger
Home and Kids Departments Lead
Kohls
La Quinta, CA
09.2018 - 04.2021
- Worked effectively in fast-paced environments.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Self-motivated, with a strong sense of personal responsibility.
- Managed inventory, floorsets, receiving, and merchandising.
Education
Apparel & Textile Design, Junior
Michigan State University
East Lansing, MIBachelor of Arts - Art History
Arizona State University
Tempe, AZ01.2018
Associates of Arts - Art History
College of the Desert
Palm Desert, CA01.2015
Skills
- Over five years of management experience
- Strong communication and customer service skills
- Organized, fast learner
- Highly dependable, punctual, efficient, and competent
- Excellent teamwork and multi-tasking skills
- Operate Cash Register Processes and reconciliation
Timeline
Assistant Manager/Merchandising Manager
American Eagle
09.2024 - Current
Home and Kids Departments Lead
Kohls
09.2018 - 04.2021
Nanny
Jenkins/Moyers Family
01.2015 - Current
Apparel & Textile Design, Junior
Michigan State University
Associates of Arts - Art History
College of the Desert
Bachelor of Arts - Art History
Arizona State University