Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Sheena Marie Hamill

Kent,WA

Summary

Focused Web Content Supervisor adept at planning, directing and assigning tasks to team members based on individual strengths. Applying creative and analytical approach in maintaining website performance and continuous improvement. Skilled at identifying , analyzing and resolving difficult or complex issues. Devised innovative solutions with outside-the-box thinking. Excels through mentoring, training and empowering team to excel in performance.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Web Content Supervisor

Costco Wholesale Corp
01.2022 - Current
  • Oversee the day-to-day performance of costco.com and costco.ca websites.
  • Supervise, train, and evaluate the performance of employees.
  • Maintained content marketing calendar to schedule creation and delivery deadlines.
  • Collaborated with marketing and design teams to develop and plan site content, layout, and style.
  • Utilized SEO techniques to optimize website content, improve search engine rankings, and increase traffic.
  • Trained support staff in site implementation, updating and maintenance procedures.
  • Troubleshot issues with websites and fixed scripting and use issues.
  • Coordinated with IT and designers to confirm websites are user-friendly, visually appealing and optimized for SEO.

Web Content Specialist

Costco Wholesale Corp
03.2018 - 01.2022
  • Used content management system to analyze user engagement and website traffic metrics.
  • Utilized exceptional writing, editing, and proofreading skills to produce engaging and error-free content.
  • Formatted content to adhere to industry-specific style guides.
  • Performed keyword research to optimize content for SEO.
  • Approved, reviewed and edited content flowing to website.
  • Conducted regular content audits to identify gaps and redundancies of content.

Content Specialist (Contract)

Robert Half Agency
02.2016 - 03.2018
  • Completed data entry tasks with accuracy and efficiency.
  • Entered numerical data into databases with speed and accuracy using 10-key pad.
  • Scanned documents and saved in database to keep records of essential organizational information.
  • Kept optimal quality levels to prevent critical errors and support team performance targets.

Education

Bachelor of Science - Business Administration

Ateneo De Zamboanga University
Zamboanga City, Philippines
03.2011

Skills

  • SEO Best Practices
  • Critical Thinking
  • Complex Problem-Solving
  • Team Member Development
  • Multi-Tasking and Prioritization
  • Market Trend Analysis
  • Content and Style Updating
  • Effective Communication

Certification

  • Leadership 101 Training - [Timeframe]
  • Mentorship Program - October 2023

References

Lorri Curry

Director


Jorge Guzman

Web Content Manager

Timeline

Web Content Supervisor

Costco Wholesale Corp
01.2022 - Current

Web Content Specialist

Costco Wholesale Corp
03.2018 - 01.2022

Content Specialist (Contract)

Robert Half Agency
02.2016 - 03.2018

Bachelor of Science - Business Administration

Ateneo De Zamboanga University

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Sheena Marie Hamill