SheeneGail Jones

Salon Licensed Cosmetologist

Legacy Salon, LLC

06.2024 - Current

Implemented safe sanitation practices according to state regulations to maintain a healthy environment for staff and clients alike.
Managed appointment scheduling efficiently to ensure timely service for all clients.
Established lasting relationships with clients through excellent communication and customer service skills.
Maintained a clean and organized work area, promoting a pleasant atmosphere for clients.
Answered phone calls and emails to schedule client appointments.
Shampooed, conditioned, and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.
Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
Maintained regular client list and successfully handled walk-in customers.
Maintained a clean and hygienic work environment by following strict sanitation guidelines and procedures.
Demonstrated exceptional time management skills by efficiently scheduling appointments and managing multiple clients simultaneously.
Enhanced client satisfaction by providing personalized cosmetology services based on individual needs and preferences.
Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
Demonstrated high level of customer service to increase retention and satisfaction.
Collaborated with team members to ensure a seamless and enjoyable customer experience for all salon clients.
Educated clients on proper hair care techniques to promote healthier hair between appointments.
Contributed to the salon''s positive reputation through excellent customer service, attention to detail, and commitment to client satisfaction.
Processed payments, entering sales in register for prompt customer service.
Stayed current with industry trends and techniques by attending workshops, trade shows, and continuing education courses.
Increased salon revenue by upselling additional treatments, products, and services to clients during appointments.
Developed strong rapport with clientele through consistent high-quality service, resulting in repeat business and referrals.
Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
Developed loyal following of clients by providing high-quality services.
Used social media platforms to promote salon and services.
Assisted in inventory management by tracking product usage, reordering supplies as needed, and maintaining an organized workspace.
Attended regular trainings and workshops to maintain cosmetology license and stay current on technique and skills.
Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
Evaluated client needs and recommended treatments and strategy to achieve desired results while maintaining hair health.
Maintained client treatment records and designed long-term care programs for return customers.
Grew sales with great work ethic, individualized beauty care plans and positive attitude.
Demonstrated thorough knowledge of all salon products and services.
Maintained high number of return customers through precise cutting, coloring and styling of clients' hair.
Attended hair shows, classes and seminars to stay up-to-date on latest trends.
Conducted thorough consultations with clients to assess their desired outcomes and develop customized treatment plans accordingly.
Provided pre- and post-service consultations to accurately assess clients' needs.
Styled hair, makeup and nails for customers for special events and occasions.
Utilized latest techniques in balayage, ombre, highlights and color correction.
Utilized social media platforms effectively for promoting the salon''s services which led to increased foot traffic into the establishment.
Trained new cosmetologists on makeup and skincare products and techniques.
Trained salon staff in traditional and innovative haircutting techniques and salon management.
Contributed to the development of salon marketing materials and promotional campaigns to attract new clientele.
Collaborated with fellow cosmetologists to create innovative looks for special events and fashion shows.
Worked in New York September 2023 for New York Fashion Week
Paid attention to detail while completing assignments.
Organized and detail-oriented with a strong work ethic.
Managed time efficiently in order to complete all tasks within deadlines.
Worked flexible hours across night, weekend, and holiday shifts.
Passionate about learning and committed to continual improvement.

Summary

Overview

Work History

Salon Licensed Cosmetologist

Education

GED -

Skills

Accomplishments

Certification

Languages

Timeline

Salon Licensed Cosmetologist

GED -

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