Sheerah Guevara
Dallas,TX
Summary
Dynamic and dedicated professional with exceptional customer service skills honed at Starbucks. Proven ability to manage transactions accurately and maintain cleanliness, while actively engaging with customers. A team player with strong time management and problem-solving abilities, committed to enhancing the overall guest experience in fast-paced environments.
Overview
3
3
years of professional experience
Work History
Barista
Starbucks
Dallas, TX
04.2025 - 07.2025
- Prepared and served high-quality beverages to customers efficiently.
- Maintained cleanliness and organization of workspace and equipment.
- Engaged with customers to provide exceptional service and resolve inquiries.
- Operated cash register, processed payments accurately, and handled transactions.
Server
Pluckers Wing Bar
Dallas, TX
08.2024 - 04.2025
- Provided exceptional customer service by promptly addressing guest inquiries and ensuring satisfaction.
- Coordinated food and beverage orders with kitchen staff to maintain timely service flow.
- Maintained cleanliness and organization of dining area to enhance overall guest experience.
- Assisted in training new servers on menu offerings and restaurant procedures.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Sales Associate
Forever 21
Dallas, TX
04.2024 - 08.2024
- Assisted customers in product selection to enhance shopping experience.
- Maintained store presentation standards through effective merchandising techniques.
- Processed transactions efficiently using POS systems to ensure accuracy.
- Collaborated with team members to achieve daily sales goals consistently.
- Monitored inventory levels and restocked merchandise as needed to optimize sales floor availability.
Cashier
Spirit Halloween
Dallas Texas
09.2023 - 11.2023
- Handled transactions effectively through POS systems.
- Provided exceptional customer service to enhance shopping experience.
- Maintained accurate cash drawer, ensuring proper cash handling procedures.
Food Runner
Matt's Ranchero
Dallas, TX
06.2022 - 09.2022
- Delivered food promptly to tables, ensuring customer satisfaction and efficient service flow.
- Coordinated with kitchen staff to prioritize orders and maintain quality standards.
- Maintained cleanliness of dining area, contributing to a welcoming environment for guests.
- Assisted servers in managing food deliveries during peak hours, enhancing team efficiency.
Education
N/a - N/a
Woodrow Wilson HS
Dallas, TXSkills
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
- Problem-solving
- Cash handling
- Opening and closing duties
- Active listener
- Cleanliness
- Exceptional customer service
- Order taking
- Excellent memory
- POS systems
- Menu memorization
- POS system operation
- Inventory management
Timeline
Barista
Starbucks
04.2025 - 07.2025
Server
Pluckers Wing Bar
08.2024 - 04.2025
Sales Associate
Forever 21
04.2024 - 08.2024
Cashier
Spirit Halloween
09.2023 - 11.2023
Food Runner
Matt's Ranchero
06.2022 - 09.2022
N/a - N/a
Woodrow Wilson HS