Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Shehzeen Mahmud

Ann Arbor,MI

Summary

Offering positive attitude and readiness to learn and grow within supportive team environment. Brings foundation in basic safety protocols and ability to quickly acquire new skills relevant to role. Ready to use and develop time management and operational skills. Experienced with clinical care management, ensuring comprehensive patient care and support. Utilizes strong organizational and communication skills to coordinate with healthcare teams effectively. Knowledge of regulatory compliance and care protocols, facilitating high standards of patient care.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Lifeguard

Ams Pools
05.2023 - 08.2024
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Provided friendly customer service to guests and addressed concerns.
  • Monitored safety of guests in and around swimming pool.
  • Attentively monitored swimmers to identify distress.
  • Responded to emergency situations in a timely, efficient manner.
  • Educated patrons on safety protocols and enforced safety rules.
  • Completed daily pool maintenance duties by checking chlorine levels, pH levels and other water chemistry.
  • Performed regular maintenance of pool equipment and life-saving equipment to keep in good working order.

Barista

Starbucks
10.2023 - 05.2025
  • Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Increased repeat business by providing exceptional customer service and building rapport with patrons.
  • Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Maintained regular and consistent attendance and punctuality.

Swim Instructor

Goldfish Swim School
03.2025 - 08.2025
  • Taught daily swim instruction to students varying in ages and skill levels.
  • Maintained CPR, First Aid, and lifeguard certifications to ensure preparedness for emergency situations during lessons.
  • Promoted a fun learning environment through engaging activities and games designed to reinforce essential swimming skills.
  • Improved swimmer confidence by providing consistent positive reinforcement and constructive feedback on technique.
  • Provided positive reinforcement and motivation to increase student confidence and performance.
  • Assessed student skill levels at the beginning of each session to ensure proper class placement and maximize opportunities for growth and development.
  • Developed and implemented engaging lesson plans to enhance students' understanding of swimming techniques.

Education

Bachelor of Science - Neuroscience

University of Michigan
Ann Arbor, MI
05-2029

High School Diploma -

Mountain View High School
Lawrenceville, GA
05.2025

Skills

  • Group and Individual Instruction
  • Maintaining Clean Work Areas
  • Medical Assistance
  • Customer Orders
  • Team Collaboration
  • Leadership skills
  • Clear communication
  • Task Delegation
  • Creative

Certification

  • CNA - Certified Nursing Assistant

-Received through LifeSaving Hearts CPR

-Completed clinical rotation at Salude Transitional Care Facility, applying patient care protocols to support recovery goals.

  • American Heart Association: Basic Life Support (BLS), CPR/AED

-Completed LifeSaving Hearts CPR certification,demonstrating readiness to provide emergency cardiovascular care and respond effectively to medical emergencies

Languages

English
Native or Bilingual
Bengali
Native or Bilingual
Hindi
Limited Working
Urdu
Limited Working

Timeline

Swim Instructor

Goldfish Swim School
03.2025 - 08.2025

Barista

Starbucks
10.2023 - 05.2025

Lifeguard

Ams Pools
05.2023 - 08.2024

Bachelor of Science - Neuroscience

University of Michigan

High School Diploma -

Mountain View High School

Similar Profiles

CREATE PROFILE
Shehzeen Mahmud