Sheikh Md.Kamrul Islam Rasel
Fairfax,United States
Summary
A versatile and professional graduate with a commitment and experience of developing innovative and creative software solutions. Able to perform full software development life cycle activates. Organized and diligent, I am capable of managing a large and varied workload, meeting deadlines and using my initiative to handle difficult situations. I build lasting professional relationships, based on Software Developing, Programming, Networking, Data Science and Cyber Security. Have gained experience to work in a challenging environment and eagerly want to utilize my technical skill and Communication skill.
Overview
2
2
years of professional experience
Work History
Pearson VUE test administrator
Washington University of Science and Technology
Virginia, United States
04.2024 - Current
- Company Overview: Website: https://www.wust.edu/
- Overseeing the daily operations of the testing center, ensuring it runs smoothly and efficiently
- Welcoming test-takers, verifying their identity, and ensuring they have the necessary materials for testing
- Assisting with any technical issues that arise during the testing process, including troubleshooting software and hardware problems
- Following strict procedures to administer exams according to Pearson VUE guidelines, ensuring all testing conditions are met
- Maintaining the security and confidentiality of test materials and results, ensuring that all policies and procedures are followed
- Observing test-takers during the examination to prevent cheating and ensure adherence to rules
- Maintaining accurate records of test administrations, including attendance and results, and ensuring all documentation is properly filed
- Providing excellent customer service to test-takers, addressing any questions or concerns they may have before, during, and after the exam
- Participating in training sessions to stay updated on testing procedures and technologies
- Reporting any issues or irregularities to management promptly and assisting in resolving them
- Website: https://www.wust.edu/
Asst. IT Manager, Admission Advisor
Washington University of Science and Technology
Virginia, United States
04.2023 - Current
- Company Overview: Website: https://www.wust.edu/
- Overseeing the IT support team and ensuring timely resolution of technical issues for faculty, staff, and students.
- Assisting in the management of university IT systems, including databases, software applications, and network infrastructure.
- Supporting IT projects related to admissions, such as implementing new software systems or tools for data management.
- Developing training programs and materials for users on various IT systems relevant to admissions processes.
- Ensuring compliance with data security protocols and policies, especially regarding sensitive admissions data.
- Working with other departments to assess technology needs and improve IT services related to admissions.
- Providing information and guidance to prospective students about admission requirements, processes, and deadlines.
- Assisting in the evaluation of applications and supporting documents to determine eligibility for admission
- Engaging with prospective students via phone, email, and in-person meetings to answer questions and promote university programs.
- Organizing recruitment events, open houses, and information sessions to attract potential applicants
- Maintaining accurate records of applicant information and status in the university's admissions database
- Working closely with the IT department to ensure that admissions systems are functioning effectively and meet user needs
- Identifying and implementing improvements in both IT systems and admissions processes to enhance efficiency and user experience
- Utilizing IT tools to analyze admissions data and generate reports for decision-making and strategic planning
- Contributing to the development of policies and procedures related to technology use in admissions
- Website: https://www.wust.edu/
IT support
Washington University of Science and Technology
Virginia, United States
10.2022 - 04.2023
- Company Overview: Website: https://www.wust.edu/
- Assisting students, faculty, and staff with technical issues related to software, hardware, and networking
- Managing a help desk to log and respond to IT support requests efficiently
- Regularly updating and maintaining university systems, applications, and hardware to ensure optimal performance
- Overseeing the university's network infrastructure, including troubleshooting connectivity issues and maintaining security protocols
- Providing workshops or resources to educate users about various technologies and software used on campus
- Coordinating the installation and configuration of new computers, software, and other technology resources
- Implementing backup solutions and ensuring data recovery processes are in place to protect institutional data
- Working with various departments to support academic and administrative technology needs, as well as implementing new tech initiatives
- Website: https://www.wust.edu/
Education
Master of Science - Information Technology
Washington University of Science And Technology
Virginia, United States03-2024
B.Sc - Computer Science
Daffodil International University
Dhaka, Bangladesh01.2020
Higher Secondary Certificate - Science
Brahmanbaria Government College
Brahmanbaria, Bangladesh08.2015
Secondary School Certificate - Science
Annada Government High School
Brahmanbaria, Bangladesh05.2013
Skills
- Work experience with transfer students
- Microsoft Office (Word, Excel, PowerPoint, Outlook)
- Teamwork-oriented
- Organizational and planning skills
- Basic knowledge in programming in C
- Basic knowledge in Java
- Basic knowledge in C,
- Analysis and evaluation of information
Management and Leadershipskills
- Member of Cybersecurity Club at WUST
- Crew Member
- Analytical Decision Making
- Creative Problem-Solving
- TEDxDaffodilU, 21/05/19 - 22/05/19, Lead my group to TEDxDaffodilU event.
- Business Innovation Summit, 07/03/18, Organized by Bangladesh Innovation Forum.
Volunteer Experience
- Work with marketing Department of WUST.
- Part of SGA at WUST.
- Daffodil International University CPC, Organized 5 programming contests in the last 3 years.
- DIU BLOOD DONATE GROUP, Donated blood several times in the last 4 years.
Hobbies and Interests
- Traveling to historic places
- Watching Bundesliga football matches
Projects
Obstacle Avoiding Robot, Manipulator Robot, 28/02/18 - 09/05/18, Created in Robotics course. Maze Ball Game, 07/05/19 - 24/05/19, Created in Graphic Design course. School Management System, 09/08/19 - 29/08/19, Created in Database Management System course. Bank Management System, 01/02/17 - 08/04/17, Created in OOP course. Gas leakage detection and smart alert system, 09/09/20 - 02/10/20, Final year project. Symbol recognition, 09/07/18 - 06/09/18, Project done in machine learning course.
Languages
English
Bangla
Hindi
Timeline
Pearson VUE test administrator
Washington University of Science and Technology
04.2024 - Current
Asst. IT Manager, Admission Advisor
Washington University of Science and Technology
04.2023 - Current
IT support
Washington University of Science and Technology
10.2022 - 04.2023
Master of Science - Information Technology
Washington University of Science And Technology
B.Sc - Computer Science
Daffodil International University
Higher Secondary Certificate - Science
Brahmanbaria Government College
Secondary School Certificate - Science
Annada Government High School
Similar Profiles
Kowshik KondapaneniKowshik Kondapaneni
Student Services Assistant at Washington University of Science and TechnologyStudent Services Assistant at Washington University of Science and Technology
TAYYEBA ASLAMTAYYEBA ASLAM
Lecturer at College of Science & Technology AFF (Govt. Federal Urdu University of Arts, Science & Technology)Lecturer at College of Science & Technology AFF (Govt. Federal Urdu University of Arts, Science & Technology)
Omar TorresOmar Torres
WSDOT Research Lead at Central Washington University Biological ScienceWSDOT Research Lead at Central Washington University Biological Science