Sheikh Uzair
Sicklerville,NJ
Summary
Professional retail management professional with proven track record in leading store operations and driving sales growth. Strong focus on team collaboration and achieving results, ensuring reliability and adaptability to changing needs. Expertise in inventory management, customer service, and staff training, coupled with excellent problem-solving and communication skills. Enthusiastic about creating positive shopping experience and optimizing store performance.
Overview
7
7
years of professional experience
Work History
Store Manager
ZAGG
Roosevelt Field Mall, NY - Quaker Bridge Mall, NJ
11.2022 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
Sales Representatives
Home & More
Quaker Bridge Mall, NJ
11.2025 - 03.2026
- Assisted customers in selecting furniture that meets their needs and preferences, showcasing product features effectively.
- Collaborated with team members to achieve sales targets through effective communication and strategic upselling techniques.
- Handled sales transactions efficiently, ensuring accurate pricing and payment processing.
- Demonstrated strong product knowledge, enabling customers to make informed purchasing decisions that enhanced their overall satisfaction.
- Increased store revenue by effectively upselling furniture and accessory items to customers.
- Managed inventory levels to ensure adequate stock availability for customer needs while minimizing excess inventory costs.
Assistant Manager
ZAGG
Garden City, NY
01.2021 - 11.2022
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Sales Associate
ZAGG
Garden City, NY
09.2019 - 01.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
Exam Invigilator
IELTS
Brooklyn, NY
01.2019 - 01.2020
- Checked student identification thoroughly, verifying eligibility for specific exams and preventing incidents of academic dishonesty.
- Ensured exam integrity by meticulously monitoring student behavior during test sessions.
- Maintained accurate records of exam attendance, documenting any absences or discrepancies in accordance with established protocol.
- Conducted thorough inspections of examination rooms before and after tests, identifying potential security breaches or instances of cheating.
- Provided clear instructions to students regarding exam procedures, minimizing confusion and ensuring comprehensive understanding of expectations.
- Maintained a quiet and orderly testing environment for optimal student focus and concentration.
- Distributed examination materials efficiently to students while maintaining strict adherence to time schedules.
Education
Associate of Science - Health Information Technology
Nassau Community College
Garden City, NY06.2026
High School Diploma -
Hempstead High School
Hempstead, NY06.2023
Skills
- Customer service
- Problem-solving
- Customer relations
- Multitasking and organization
- Training and mentoring
- Store opening and closing
- Store operations
- Team leadership and coaching
- Retail inventory management
- Outstanding communication skills
- Employee training
- Sales expertise
- Employee scheduling
Languages
English
Full Professional
Urdu
Native or Bilingual
Hindi
Native or Bilingual
Punjabi
Professional Working
Spanish
Elementary
Timeline
Sales Representatives
Home & More
11.2025 - 03.2026
Store Manager
ZAGG
11.2022 - Current
Assistant Manager
ZAGG
01.2021 - 11.2022
Sales Associate
ZAGG
09.2019 - 01.2021
Exam Invigilator
IELTS
01.2019 - 01.2020
Associate of Science - Health Information Technology
Nassau Community College
High School Diploma -
Hempstead High School