Summary
Overview
Work History
Education
Skills
Certification
Timeline
Hi, I’m

RUNA SHEIKH

Product Manager for software apps
Jersey City,NJ

Summary

Experienced Product Manager offering 8+ years of success in software product management, roadmap development, market research and user data analytics. Highly skilled in identifying opportunities to maximize product growth and revenue. Driven and strategic with proven history of superior mobile, tablet and web solutions and successful product launches.

Overview

9
years of professional experience
6
years of post-secondary education
2
Certifications

Work History

Carrier Global Corporation
Indianapolis, IN, USA

Mobile App Product Manager
12.2021 - Current

Job overview

  • Own and manage 6 iOS and Android apps. Expanded its user base from 35K to over 300K in 1.5 years, serving Carrier
    residential customers across USA & Canada.
  • Increased app ratings on both Apple (App Store) and Google (Play Store) platforms from 1.5+ to 4.4+ stars within a year.
  • Led and managed a mobile app team of 13, including developers, QA engineers, UI designer, business analyst and cloud architect.
  • Built app inclusivity by aligning with ADA's 'Accessibility principles'; incorporating VoiceOver/ TalkBack feature.
  • Seamlessly integrated IoT products with smart voice assistants: Amazon Alexa (WWA), Google Assistant (WWGA) and the 'Matter' protocol.
  • Managing product’s development - Defining app functionality, whiteboarding and writing user flows, developing user interface flows, writing user stories, defining input/output logic, and managing feature priorities.
  • Presently integrating a new IoT device, with a forecasted increase of ~200K users in my apps, and revenue projections exceeding ~$80M over the next few years.

Ernst & Young Pvt. Limited
Gurugram, Haryana, India

Senior Consultant (GDS)
02.2021 - 12.2021

Job overview

  • Product Management Consultant of a consumer facing 'Home Automation' mobile app suite for a global Advanced Industrial Products manufacturer.
  • Defined requirements, sculpted user journeys, developed and wrote user stories with clear acceptance criteria.
  • Elevated app user experience, evidenced by a 100% surge in session lengths within 6 months. Defined and managed the app's product roadmap and backlog.
  • Seamlessly executed the integration of 2 new smart products, expanding the app's user base by 10%.

ProdConnect (Self-employed)
New Delhi, Delhi, India

Product Management Consultant
01.2020 - 02.2021

Job overview

  • Sole Proprietorship for product management consulting projects.
  • Managed development operations in software projects for clients in Medical Tech and Fitness Tech sectors, targeting both B2B and B2C markets in the US.
  • Implemented a robust content management system, streamlining the categorization, tagging, and presentation of live and on-demand video content for a mobile and tablet platform.
  • Defined scope, curated and prioritized features, and meticulously crafted user experiences.
  • Authored JIRA stories with clear acceptance criteria; designed and mocked UI flows, ensured seamless implementations of software.

SoulCycle Inc
New York, NY, USA

Associate Product Manager
11.2018 - 12.2019

Job overview

  • Managed the end-to-end development of an at-home bike’s tablet solution, from initial research and conceptualization through to the product launch, providing users with access to on-demand instructor-led classes
  • Learn more about my product: SoulCycle At-Home Bike | Powered By Equinox+ (https://www.equinoxplus.com/bike)
  • During the 14-month long project, defined features and functionality, collaborated closely with UI/UX designers, technology architects, developers and QA engineers for day to day development operations
  • Wrote user stories and defined acceptance criteria; shaped the algorithm for a recommendation engine that personalizes class content for app users
  • Integrated the application with health sensors, and spin cycling hardware, empowering users to monitor real-time metrics like power and distance, thus elevating their experience during an at-home workout
  • Defined and executed a product and usage analytics strategy, employing 'Amplitude Analytics' to capture and interpret user engagement metrics.

Cainkade Corp.
New York, NY, India

Producer
03.2018 - 10.2018

Job overview

*The Cainkade team was acquired by SoulCycle Inc. in October 2018.

  • For web and mobile software products - Product definition, requirements gathering, documentation, writing acceptance criteria and JIRA/user stories
  • Collaborated synergistically with a global ensemble of UX designers, developers, QA engineers, and project managers to deliver robust software solutions
  • Championed on-time delivery of product milestones, playing an instrumental role in:

1) Overhauling a consumer-centric app for Canada's 3rd largest telecommunication company.

2) Conceptualization of a health tracking application for a renowned global pharmaceutical company.

Times Internet Limited
Gurugram, Haryana, India

Product Manager
06.2016 - 10.2016

Job overview

  • Owned and managed 8 mobile-responsive websites (Times Global Partners):
  • Lifehacker India, Gizmodo India, Business Insider India, Techradar India, Pursuitist India, TechSpot India, Askmen India, IGN India
  • Web Traffic Growth - Achieved a 30% surge in website traffic over a 5-month period.
  • Analytics & Optimization - Utilized Google Analytics for daily/weekly tracking of websites. Led website enhancements to boost visitor engagement. Leveraged 'Search Analytics' to remedy SEO issues, refine HTML/URL structures, and enhance page responsiveness, culminating in a ~150% rise in pages per session and overall session count.
  • Development Management - Wrote user stories, prioritized features and led development operations, while managing and refining the product backlog.
  • Enhanced process efficiency and release cycle planning through close coordination with the development team.

PeopleStrong HR Services Private Limited
Gurugram, Haryana, India

Product Manager
04.2014 - 04.2016

Job overview

  • Developed core features for the native SaaS based HRMS product of PeopleStrong in its nascent stages.
  • Produced comprehensive documentation, mockups, flowcharts, user stories, and end-to-end test cases.
  • Collaborated closely with the design team to enhance UI/UX of the product, define features and streamline its product backlog.
  • Extracted critical insights from analytics, customer surveys, and business feedback
  • Drove agile development operations to advance platform functionality and performance. Over the two years, improved product quality and feature-range, empowering the Sales team to secure large-scale B2B engagements.
  • Client Engagement & Customization - Played a key role as a Functional Consultant, guiding HR leaders in envisioning potential HRM solutions based on their employee needs; tailoring the PeopleStrong Alt platform instances to meet short- and long-term HR Business goals of the client.
  • Created functional requirements for building web services (JSON/RESTful) and FTP integrations. Facilitated data migration from legacy systems like SAP - assisted clients in their journey of transitioning from bulky ERPs to a streamlined and automated HRM solution, executing seamless data migration projects.

Education

International Management Institute
, New Delhi, Delhi, India

PGDMHR from Human Resources
08.2012 - 04.2014

University Overview

2 year Full Time course (MBA-equivalent)

Galgotias College of Engineering And Technology (AKTU)
, Uttar, Pradesh

Bachelor of Technology from Electronics And Instrumentation
04.2007 - 06.2011

University Overview

4 year Full Time degree

Skills

Product management & development operations

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Certification

Certified Scrum Product Manager (Scrum Alliance, NY)

Timeline

Mobile App Product Manager

Carrier Global Corporation
12.2021 - Current

Senior Consultant (GDS)

Ernst & Young Pvt. Limited
02.2021 - 12.2021

AWS Certified Cloud Practitioner

12-2020

Product Management Consultant

ProdConnect (Self-employed)
01.2020 - 02.2021

Associate Product Manager

SoulCycle Inc
11.2018 - 12.2019

Producer

Cainkade Corp.
03.2018 - 10.2018

Certified Scrum Product Manager (Scrum Alliance, NY)

04-2017

Product Manager

Times Internet Limited
06.2016 - 10.2016

Product Manager

PeopleStrong HR Services Private Limited
04.2014 - 04.2016

International Management Institute

PGDMHR from Human Resources
08.2012 - 04.2014

Galgotias College of Engineering And Technology (AKTU)

Bachelor of Technology from Electronics And Instrumentation
04.2007 - 06.2011
RUNA SHEIKHProduct Manager for software apps