Sheila Alves
Dolton,USA
Summary
Demonstrated self-motivation and dependability in various roles. I provide exceptional customer service to enhance client satisfaction and adapt quickly to new tasks. While maintaining composure in challenging situations. Open to relocation for employment opportunities across the US.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Patient Access Specialist
Northwestern Medicine-Central Dupage
Dupage, IL
03.2025 - 07.2025
- Check patients in the emergency room, get information and insurance details from patients. Help patients and nurses in whatever way I can.
Front Desk Receptionist
STS Security Inc
Chicago, IL
12.2024 - 03.2025
- I worked the front desk which includes greeting people, answering phone and transferring calls, passing out mail and helping the people living in the senior living facility as much as I could.
Site Supervisor/Security Officer
Allied Universal
Chicago, IL
10.2022 - 03.2023
- I am currently working for this company . I am the the shift supervisor for overnights. Which means I handle all paperwork, patrol , and make sure officers are meeting all needs and expectations of the company.
Packer
Nordstrom
Chicago, IL
10.2020 - 01.2021
- I worked most mornings and overnight. My duty was to pack all online items in an timely, and neat matter
Runner
Target
Chicago, IL
06.2020 - 07.2020
- Prepare customers order and put it in their vehicle.
Security Officer
Allied Universal Security Services, Systems and Solutions
Chicago, IL
08.2019 - 01.2020
- Customer service and secure my post.
Security Officer
LSG
O'hare International Airport, IL
01.2019 - 07.2019
- Check food carts before they enter the plane. Also check the trucks the food travels in.
Security Officer
Titan Security Services
Chicago, IL
05.2018 - 12.2018
- Secure millennium park and walk my post. Make sure visitors are safe.
Wendy's Crew Member
Wendys food and restraunt
Chicago, IL
01.2018 - 04.2018
- Prepare orders at the front and drive thru. Clean dining area.
Securitas Security Officer
Securitas Security Services
Chicago, IL
01.2017 - 10.2017
- Walk the post, secure my post.
Team Member
Discovery clothing store
Chicago, IL
01.2016 - 11.2016
- Put tags and sensors on clothing, sweep the floor , take shoe orders , and greet customers.
Team Member
Barney's Pizza
Chicago, IL
05.2015 - 09.2015
- Answer phones , take calls and prepare orders for customer. Clean the store from the dining area to the back and the bathroom.
Education
No Degree - Sterile Processing Technician Program
City Colleges of Chicago
Chicago, ILAssociate - Business, General Studies
City of Chicago Malcom X College
Chicago, IL07.2024
High school diploma - undefined
Westinghouse High School
Chicago, IL05.2017
Skills
- Perc Card
- Customer Service
- Communications
- Analysis skills
- HSPA Certification
Certification
- CPR August 2013 to Present
- First Aid Certification
- PERC Card May 2022 to May 2038
Timeline
Patient Access Specialist
Northwestern Medicine-Central Dupage
03.2025 - 07.2025
Front Desk Receptionist
STS Security Inc
12.2024 - 03.2025
Site Supervisor/Security Officer
Allied Universal
10.2022 - 03.2023
Packer
Nordstrom
10.2020 - 01.2021
Runner
Target
06.2020 - 07.2020
Security Officer
Allied Universal Security Services, Systems and Solutions
08.2019 - 01.2020
Security Officer
LSG
01.2019 - 07.2019
Security Officer
Titan Security Services
05.2018 - 12.2018
Wendy's Crew Member
Wendys food and restraunt
01.2018 - 04.2018
Securitas Security Officer
Securitas Security Services
01.2017 - 10.2017
Team Member
Discovery clothing store
01.2016 - 11.2016
Team Member
Barney's Pizza
05.2015 - 09.2015
Associate - Business, General Studies
City of Chicago Malcom X College
High school diploma - undefined
Westinghouse High School
No Degree - Sterile Processing Technician Program
City Colleges of Chicago