Sheila Anderson

My Position as a Residential Worker includes but not limited to the following skills; knowledge of the purpose, goals, and objectives of the drug and alcohol recovery process, Knowledge of drug and alcohol support program practices and community resources, ability to develop and maintain a sympathetic and understanding attitude when working with program clients, ability to learn and apply simple principles and methods of drug and alcohol rehabilitation to facility residents. Effective communication orally and in writing is essential in developing and maintaining an effective working relationship with the clients.

• Provide Care, Custody and Control of Inmates
• Direct Inmate activities and maintain security in cellblocks, work areas, dining and recreation
• Observe inmate throughout the Institution
• Provide advice and guidance in assisting inmates in their adjustment and participation in correctional daily routines and the Departments rules and regulations
• Work various post where there is direct involvement with inmates, to where there is limited contact with inmates and visitors
• Supervise inmates participating in work, leisure activities and formal activities etc.
• Apply physical force and intervention when appropriate
• Communicate effectively verbally and in writing with inmates and staff
• Analyze quickly and efficiently situations and problems, and provide appropriate solutions
• Administer emergency medical assistance to inmates and staff until medical staff arrive
• Maintain and administer effective discipline over inmates. Search inmates and any and all institutional areas for contraband.

• Assisted in conducting needs assessments for clients to identify key areas of service needs.
• Developed and maintained relationships with community organizations and agencies.
• Facilitated outreach activities to build community awareness.
• Facilitated communication between clients and other service providers.
• Maintained all personnel records for employees, attendance records, vacations schedules, etc.
• Responsible for the assembling of appropriate case material related to all clients seeking assistance
• Served as receptionist when needed
• Manage all welfare and transient emergency cases during working hours
• Compile all data for FEMA, HAP, State food and Utility Assistance Programs and complete all monthly and yearly reports
• Handle any all miscellaneous task that occur during the day

• Communicated quality issues with vendors promptly.
• Assisted with independent internal and external audits.
• Developed corrective action plans to improve overall quality of women's garments.
• Coordinate sample garment fit procedures and verify fit, construction, quality ensuring garments adhere to all specifications complying with Blair Standards
• Provided information and data to various departments such as Customer Service, Advertising, and International Trade Division
• Trouble shoot for Customer Service representatives
• Enter data and Quality Control Information into Excel Spreadsheets and Access Data Base

Duties of office clerk included but not limited to; balancing cashier's drawers, customer service, daily deposit to bank, entering daily reports, documenting inventory and assist cashiers.