Sheila Arias
Brooklyn
Summary
Compassionate Home Aide with broad experience in providing support to elderly and disabled clients. Skilled in assisting with daily living activities, preparing meals, medication management, and maintaining safe environments. Demonstrated strengths include effective communication, patience, and empathy. Notable impact made in previous work through establishing trusting relationships with clients and their families.
Overview
20
20
years of professional experience
Work History
HOME AIDE
Center Light Home Care
Jamaica
09.2022 - 10.2024
- Assisted in physical therapy exercises under the direction of a licensed therapist
- Prepared meals that were nutritionally balanced according to dietary needs of clients
- Assisted with activities of daily living, including meal preparation, medication reminders, light housekeeping, errands and shopping
- Observed changes in client's condition and reported to supervisor or healthcare provider
- Maintained a clean and safe environment for the client by following infection control procedures
- Monitored medical equipment used at home; replenished supplies as needed
IT-SUPPORT
Long Island Business Institute
New York
06.2022 - 03.2023
- Worked closely with IT support staff to resolve customer queries regarding network services
- Reported any technical problems encountered during call handling activities to IT support staff
- Collaborated with cross-functional teams including IT support staff to troubleshoot technical issues quickly and efficiently
- Resolved technical issues arising during course of a technology project by working closely with IT support staff
HOME AIDE
Caring Home Care
Bronx
09.2015 - 08.2018
- Utilized problem solving skills to develop individualized care plans for each client
- Assisted with activities of daily living, including meal preparation, medication reminders, light housekeeping, errands and shopping
- Worked collaboratively with interdisciplinary team to ensure quality patient care
- Adhered to safety protocols in accordance with policies and procedures set forth by employer
- Provided assistance with personal hygiene and grooming, such as bathing, dressing, brushing teeth, and shaving
- Prepared meals that were nutritionally balanced according to dietary needs of clients
Waitress
La casa Del Mofongo Restaurant
03.2005 - 06.2008
- Demonstrated excellent customer service skills while working in a fast-paced environment
- Always maintained a positive attitude towards guests by providing friendly conversation during interactions
- Managed multiple tasks simultaneously while maintaining high quality standards of service
- Greeted guests promptly and courteously, ascertained their dining needs, and provided appropriate service
- Served food and drinks, removed dirty dishes, and refilled beverages to enhance dining experience
- Assisted customers with menu selections and answered questions regarding food items and beverages
- Processed accurate cash and credit card transactions
Education
Certificate of Technical Studies - Phlebotomy Technician
International Organization Of Professionals
Miami, FL08-2024
Associate - Office Technology With Medical Option.
Long Island Business Institute
Manhattan, NY05-2023
Skills
- Diabetes management
- Vital signs monitoring
- Nutritional support
- Fall prevention
- Communication
- Dressing and grooming
- Housekeeping tasks
- User training
- Backup solutions
- Desktop support
- Incident management
- System configuration
- Patient Care
- Emotional support
- Health Care
- Companionship
- Physical Therapy service
- Personal care
- Vital signs
- Assist the patient at home
- Assist with personal needs
- Prepare meal, with special diets
- Administering medications
Languages
- Spanish, Native
- English, Conversational
Timeline
HOME AIDE
Center Light Home Care
09.2022 - 10.2024
IT-SUPPORT
Long Island Business Institute
06.2022 - 03.2023
HOME AIDE
Caring Home Care
09.2015 - 08.2018
Waitress
La casa Del Mofongo Restaurant
03.2005 - 06.2008
Certificate of Technical Studies - Phlebotomy Technician
International Organization Of Professionals
Associate - Office Technology With Medical Option.
Long Island Business Institute
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