Sheila Arias
Brooklyn,NY
Summary
Healthcare support professional with hands-on experience in patient care, vital signs collection, and detailed documentation. Supported daily living activities, maintained hygiene and safety standards, and reported issues to supervisors. Trained in phlebotomy, EKG, and PPDs, with experience verifying insurance coverage and scheduling appointments.
Overview
2
2
Languages
11
11
years of professional experience
Work History
Driver
Uber Eats
03.2022 - 01.2024
- Achieved safe driving records by consistently following traffic rules and regulations.
- Adhered to traffic laws and safety regulations to ensure safe driving.
- Planned routes using GPS and navigation tools to maintain schedule.
- Delivered goods and products punctually and in excellent condition to enhance customer satisfaction.
IT-SUPPORT
Long Island Business Intitute
08.2022 - 03.2023
- Coordinated IT support services to resolve technical issues quickly, minimizing downtime for staff members.
- Coordinated IT support to troubleshoot technical issues, reducing office downtime.
- Streamlined IT support processes, resulting in faster issue resolution times and increased customer satisfaction.
- Contributed to the development of departmental policies and procedures related to IT support services, improving operational efficiency across the board.
- Liaised with data management and IT support personnel to facilitate communication on system maintenance and software development.
Home Health Aide
Center Light Home Care Service
09.2022 - 11.2024
- Assisted clients with daily living activities, enhancing their independence and quality of life.
- Supported patients in bathing, grooming, and toileting to promote personal hygiene and maintain dignity.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Executed light housekeeping tasks including laundry, linen changes, sweeping, vacuuming, and mopping to maintain a safe and organized living space for patients.
HOME AIDE
Caring Home Care
09.2015 - 08.2018
- Reduced hospital readmission rates by closely monitoring clients'' health conditions and promptly reporting any concerns to healthcare providers.
- Enhanced client independence by assisting with mobility and transportation.
- Elevated client satisfaction through personalized home care services tailored to individual needs.
- Maintained accurate records of client medications, vital signs, and medical appointments for better healthcare management.
- Fostered client morale by providing companionship and engaging in meaningful conversations during leisure activities.
- Facilitated community integration for clients with disabilities through outings, social events, and other activities promoting socialization.
- Helped clients maintain hygiene by regularly washing and changing linens.
Direct Support Professional
Block Institute Inc
Brooklyn , NY
08.2025 - Current
- Supported Block Institute residential clients with daily living and personal care tasks.
- Assisted clients with community outings, recreation, and social engagement activities.
- Monitored client safety and reported concerns to Block Institute supervisors.
- Documented daily notes, behaviors, and care activities in client records.
Education
Program - Medical Assistance
Allen School OF Heath Science
Jamaica, NY02-2027
Certificate of Technical Studies - Phlebotomist
International Organization of Professionals
142 South Semoran Blv Orlando Florida07-2024
Associate of Applied Science - Office Technology
Long Island Business Institute
232 W 40th Str. 9th Floor, New York, NY 1001803-2023
Skills
- Patient Care
- Personal care
- Home patient assistance
- Companionship
- Health Care
- Community Engagement
- Health Assessment
- Health Condition Monitoring
- Vital signs
- Medication administration
- Phlebotomy techniques
- Venipuncture
- Specimen collection
- Blood collection
- Specimen management
- Medical Office Procedures
- Medical Insurance Billing
- Scheduling appointments
- Urinalysis
- Stress management
- Medical Procedures Lab
- Basic Computer Literacy
- Software Troubleshooting
- Client Communication
- Physical therapy assistance
- Draw order
- Sterilization techniques
- Medical Procedures Lab
- Scheduling appointments
- Urinalysis
- Health Condition Monitoring
- Insurance Verification
- Health Assessment
- Sterilization techniques
Languages
English
Professional
Spanish
Native/ Bilingual
Accomplishments
- For complete all academic requirements to be list on the platinum.
Timeline
Direct Support Professional
Block Institute Inc
08.2025 - Current
Home Health Aide
Center Light Home Care Service
09.2022 - 11.2024
IT-SUPPORT
Long Island Business Intitute
08.2022 - 03.2023
Driver
Uber Eats
03.2022 - 01.2024
HOME AIDE
Caring Home Care
09.2015 - 08.2018
Program - Medical Assistance
Allen School OF Heath Science
Certificate of Technical Studies - Phlebotomist
International Organization of Professionals
Associate of Applied Science - Office Technology
Long Island Business Institute