Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Sheila Armstrong

Miami,FL

Summary

Dynamic Security Officer with extensive experience at various security locations, adept at loss prevention and visitor tracking. Proven ability to enhance safety protocols through vigilant premises patrol and effective communication skills. Successfully managed emergency responses, ensuring a secure environment while maintaining a professional demeanor. Committed to upholding the highest standards of security and safety.

Overview

30
30
years of professional experience

Work History

Security Officer

Marksman Security
04.2024 - 05.2025

Deter criminal activity and misconduct.

Respond to alarms, calls of distress, or emergencies such as fire, injuries, or presence of unauthorized persons by calling police, fire departments, and/or local emergency response teams. Make periodic patrols to check for unsafe conditions, hazards, unlocked doors, security violations, blocked entrances and exits, mechanical problems, and unauthorized persons. Prepare clear, concise, accurate reports. Operate access control systems, utilize a computer for incident reports, navigate security software systems or applications, and use email.

Demonstrate strong customer service skills, professional demeanor, and appearance. Manage multiple tasks, execute radio and telephone communications, and perform in a high-pressure environment.

Security Officer

Security Alliance
07.2023 - 04.2024

Conduct regular patrols of the premises, including parking lots, office buildings, and entry points, to identify potential risks. Monitor and operate surveillance cameras and alarm systems to ensure real-time awareness of security conditions. Respond promptly to alarms, disturbances, and emergencies, ensuring the safety of employees and visitors. Enforce security protocols, including verifying IDs, controlling building access, and managing visitor logs.

Perform routine inspections of doors, windows, and equipment to prevent unauthorized access or damage.


Mobile Patrol Officer

Garda World Security Services
08.2022 - 07.2023

Patrol, inspect and monitor access points, etc of one America's national banks. Prevent losses, report and inform damages, restraining trespassers. Analyze specific threats that may disrupt business operations. Reporting any irregularities with the installed products to ensure that the systems are functionally properly at all times. Travel between various locations and use physical defense tactics to help diminish threats. Take photos of entrances, ATMs, exits ways , etc of all branches.

Security Guard

Orna Security
10.2021 - 06.2023

Patrol designated property to monitor and prevent intrusion, damage, hazards, and breaches of Security protect and tenants from theft, damage, trespassing or accident. Provide a visible presence that enforced safety and security identify and investigate suspicious behavior threats and irregular activity. Respond to alarms and requests for help monitor and control entrance and departure of employees and visitor according to prescribed protocol. Detect and confront unauthorized persons and violators of security procedures. Check property through electronic monitoring systems. Manage and coordinate lost and found property. Prepared synopsis of accounts loss prevention procedures.

Seucity Officer

Plaza South Association
02.2021 - 02.2022

Patrol premises regularly to maintain order and establish presence. Monitor and authorize entrance of vehicle of people in the property. Remove wrongdoers or trespassers from the area. Secure all exits, doors and windows after end of operation. Check surveillance cameras periodically to identify disruptions or unlawful acts. Investigate people for suspicious activity or possessions. Respond to alarms by investigating and assessing the situation. Provide assistance to people in need. Apprehend and detain perpetrators according to legal protocol before arrival of authorities.

Security Officer

State Security INC
02.2021 - 09.2021

Patrol premises regularly to maintain order and establish presence. Monitor and authorize entrance of vehicles of people in the property. Remove wrongdoers or trespasses from the area. Secure all exist, doors and windows after end of operation. Check surveillance cameras periodically to identify disruption or unlawful acts. Investigate people for suspicious activity of possessions. respond to alarms by investigating and assessing the situation. Provide assistance to people in need. Apprehend and detain perpetrators according to legal protocol or before arrival of authorities.

RGIS Inventory Specialist

RGIS Inventory Specialist
12.2000 - 05.2021

Performed specialized inventory investigation for various national account. Duties included generating and maintaining accurate accountability of clients product inventory statements and variance reports. Manage and coordinated lost and found property. Prepared synopsis of accounts loss prevention procedures.

Security Officer

Allided Universal
10.2009 - 05.2019

Security premises and personnel by patrolling; property; monitoring surveillance equipment, inspecting buildings, equipment, and access points; permitting and denying entry to sensitive areas when required. Responsible to audile alarms, Obtained help by sounding alarms, Prevent losses and damage by reporting regularities; informing violators of policy and procedures.

Captain Security Supervisor

US Maxi Security & Investigations
09.2007 - 10.2009

Assist the terminal security manager with all administrative duties of all security operations. Responsible for all training and scheduling of all twelve (12) officer team. Security liaison to federal and local law enforcement assigned to the port terminal.

Security Officer

The Siemens Corporation
03.2003 - 11.2007

Assigned as roving security officer of interior/exterior and Perimeter patrols of Siemens corporate offices in Miami, Florida. Duties included the handling of guest complaints; incident report writing and loss prevention.

Assistant Director of Security

International Security Management Group Inc.
03.2003 - 11.2007

The Hyatt Regency Hotel; Miami, Florida. Responsible for all administrative duties of Security Operations to include payroll and budget analysis, employee scheduling of three (3) shifts and incident report writing. Assisted Director with all internal investigation, Coordinated all high profiled event and V.I.P visits.

Assistant Manager

Take One Restaurant & Lounge
04.1995 - 06.2000

Responsible for supervising all operations of the restaurant to include employee training and work schedules. Directed Security staff and parking operations, Bartender, Waitress and Hostess responsible for purchasing inventory of all food and beverages, Handled all event planning and the arrival of all V.I.P guests and patron complaints.

Education

GED -

Job Corp of America Vocational School
Atlanta, CA
07-1994

High School Diploma -

Miami Jackson Senior High School
Miami, FL
06-1986

Skills

  • Identification verification
  • Investigation documentation
  • Visitor Tracking, Package Control
  • Premises patrol
  • CCTV Monitoring
  • Computer Literacy
  • Loss Prevention
  • Employment and labor law
  • Mobile Patrol
  • Communication Skills
  • Supervising Experience

Languages

English

Timeline

Security Officer

Marksman Security
04.2024 - 05.2025

Security Officer

Security Alliance
07.2023 - 04.2024

Mobile Patrol Officer

Garda World Security Services
08.2022 - 07.2023

Security Guard

Orna Security
10.2021 - 06.2023

Seucity Officer

Plaza South Association
02.2021 - 02.2022

Security Officer

State Security INC
02.2021 - 09.2021

Security Officer

Allided Universal
10.2009 - 05.2019

Captain Security Supervisor

US Maxi Security & Investigations
09.2007 - 10.2009

Security Officer

The Siemens Corporation
03.2003 - 11.2007

Assistant Director of Security

International Security Management Group Inc.
03.2003 - 11.2007

RGIS Inventory Specialist

RGIS Inventory Specialist
12.2000 - 05.2021

Assistant Manager

Take One Restaurant & Lounge
04.1995 - 06.2000

GED -

Job Corp of America Vocational School

High School Diploma -

Miami Jackson Senior High School
Sheila Armstrong