SHEILA CARBAJAL
Riverside
Summary
E-commerce professional with expertise in streamlining online retail operations and driving growth. Skilled in inventory management, logistics, and customer service. Strong focus on team collaboration and problem-solving. Highly adaptable and results-driven, ensuring seamless operations and customer satisfaction.
Overview
7
7
years of professional experience
1
1
Certification
Work History
E-Commerce Operations Manager
FH Packaging
02.2025 - Current
- Streamlined order fulfillment processes, enhancing efficiency and reducing delivery times.
- Led cross-functional teams to implement e-commerce software solutions, improving user experience and operational workflows.
- Developed training programs for staff, increasing team productivity and knowledge of e-commerce best practices.
- Improved overall customer satisfaction by streamlining e-commerce operations and optimizing order fulfillment processes.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
INVENTORY ASSOCIATE
UPS SCS Healthcare
08.2020 - 08.2024
- As being employed as an inventory associate at UPS healthcare my tasks are to complete daily cycle counts and any variance investigations with our multi client accounts
- I also take pride in stepping out of my inventory role to assist accounts with picking, packing, QC and shipping orders to make sure end of day is cleared
- I'm willing to expand myself to different roles to gain knowledge
PICKER/DRIVER
Iron Mountain
02.2020 - 08.2020
- As an employee of Make-space, my job responsibilities consist of picking deliveries and controlling the quality of our inventory
- Other duties I complete on a daily basis are shuttling pallets with an electric pallet jack or while operating a sit down forklift
- I am also certified on an order picker
- I've gained an overwhelming amount of knowledge while working at Makespace, therefore I would be the perfect candidate for any position
RESEARCHER
Ingram Micro
12.2018 - 11.2019
- When I first was hired onto the ATT team
- I was told I would be a picker
- Keep in mind when I came onto the team ATT was barely starting
- I learned the system very fast
- I then started training groups of new start associates
- Within a two-month period a new inventory control position was posted, I applied, and surprisingly I was given the job
- Working for inventory I gained so much knowledge of the system that everyone depends on me to fix errors that occur
- Overall I can say this has to be the most mentally challenging, fast paced environment I've ever worked in
- I'm always ready for a challenge
AMAZON FULFILLMENT ASSOCIATE
Amazon.com
02.2018 - 10.2018
- Working as an Amazon fulfillment associate, you are acquired to keep up with the fast pace work environment
- While delivering impressive quality, with zero to none errors
- I believe that I am a very qualified individual
- I can get any task given to me done
Education
GED -
San Bernardino California Adult School
11.2013
Skills
- Customer Service
- Money Handling
- Electric pallet jack
- Shipping & Receiving
- Inventory control
- Warehouse operations
- Cycle counting
- Order picking and processing
- Barcode scanning
- Inventory counting proficiency
- Bilingual
- Warehouse Associate
- RF Scanner
- Microsoft Word
- Inventory analysis
- Inventory tracking
- Packaging and labeling
- Shipping and packaging
- Stock control
- Inventory tracking proficiency
Certification
Forklift Certification
languages
ENGLISH Fluent
SPANISH Advanced
Awards
January 2021 employee of the month, July 2024 employee of the month
traveled with company
I had the privilege in traveling with UPS Healthcare scs on a few occasions to help with Inventory PIs
Timeline
E-Commerce Operations Manager
FH Packaging
02.2025 - Current
INVENTORY ASSOCIATE
UPS SCS Healthcare
08.2020 - 08.2024
PICKER/DRIVER
Iron Mountain
02.2020 - 08.2020
RESEARCHER
Ingram Micro
12.2018 - 11.2019
AMAZON FULFILLMENT ASSOCIATE
Amazon.com
02.2018 - 10.2018
GED -
San Bernardino California Adult School
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