Sheila Cash
Goldsboro,North Carolina
Summary
Organized and dependable candidate successful at communication and managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
Work History
204B Management Trainee
United States Postal Service, USPS
Goldsboro, NC
09.2023 - 12.2023
- Gained knowledge of company policies, protocols and processes to ensure compliance to applicable service standards.
- Established open and professional relationships with team members which facilitated communication, quickly resolving issues, and conflicts for a positive work environment.
- Assisted supervisors in setting clear goals, establishing priorities, and monitoring progress to ensure successful completion of tasks.
- Defined clear targets and objectives and communicated to other team members.
- Enforced policies such as attendance, zero tolerance and safety to ensure a safe and efficient workplace.
City Letter Carrier
United States Postal Service, USPS
Goldsboro, NC
01.2015 - Current
- Engaged customers with pleasant demeanor and offered to help with mail-related issues.
- Used portable devices to maintain system records by scanning items delivered to homes and businesses.
- Collected mail from letter boxes on specific route both on foot and by vehicle.
- Navigated through various weather conditions safely while ensuring the prompt delivery of mail items.
- Contributed to team morale by fostering positive relationships with coworkers through effective communication and collaboration efforts.
- Trained new employees on proper procedures for sorting, organizing, and delivering mail within designated areas effectively.
Rural Carrier Assistant
United States Postal Service, USPS
Creedmoor, NC
05.2013 - 12.2014
- Delivered mail along established route in rural areas.
- Pleasantly greeted and engaged customers, assisting with any mail-related issues.
- Picked up and delivered mail on time each day, taking into consideration weather and road conditions.
- Demonstrated adaptability by covering other routes when necessary due to absences or scheduling conflicts.
- Managed time effectively, balancing multiple tasks and adhered to safety protocols.
Education
High School Diploma -
Charles B Aycock High School
Pikeville, NC06.1995
Skills
- Accountability
- Time Management
- Customer Service
- Interpersonal Skills
- Adaptability
Additional Information
- Shop Steward , National Association of Letter Carriers (NALC) 2020
- Food Drive Coordinator, National Association of Letter Carriers (NALC) 2019-2023
- Treasurer, National Association of Letter Carriers (NALC) 2023
Timeline
204B Management Trainee
United States Postal Service, USPS
09.2023 - 12.2023
City Letter Carrier
United States Postal Service, USPS
01.2015 - Current
Rural Carrier Assistant
United States Postal Service, USPS
05.2013 - 12.2014
High School Diploma -
Charles B Aycock High School