Sheila Chery
Miami,FL
Summary
Dynamic professional with a proven track record at Target, enhancing customer satisfaction and consistently meeting time targets. Skilled in merchandise stocking and leadership, adept at creating welcoming environments and driving sales through exceptional product knowledge. Fluent in two languages, excels in time management and quick learning, significantly contributing to team success and operational efficiency.
Overview
4
4
years of professional experience
Work History
Online Personal Shopper / Cashier
Michaels Craft Store
Miami, FL
07.2022 - 04.2023
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Reviews orders prior to pick up for accuracy and purchase-by dates.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Worked productively with customers to meet order requirements and service expectations.
General Merchandiser
Target
North Miami, FL
06.2023 - Current
- Kept sales floor clean, neat, and well-stocked for customers, helping to drive consistent sales with professional arrangements.
- Pushed and stocked product in multiple departments and consistently met time targets.
- Increased customer satisfaction by providing exceptional product knowledge and recommendations tailored to individual needs.
- Maintained a safe shopping environment by adhering to company guidelines regarding cleanliness, health, and safety standards.
Customer Service /Cashier
Publix
Miami, FL
06.2021 - 03.2022
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
Cashier/Merchandise
Rainbow Shops
Miami, FL
01.2021 - 06.2021
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Law Enforcement Officers Memorial High School
Miami, FL06.2022
Skills
- Merchandise Stocking
- Time Management
- Cleaning procedures
- Quick Learner
- Fluent in 2 languages
- Leadership
Languages
French
Native or Bilingual
Timeline
General Merchandiser
Target
06.2023 - Current
Online Personal Shopper / Cashier
Michaels Craft Store
07.2022 - 04.2023
Customer Service /Cashier
Publix
06.2021 - 03.2022
Cashier/Merchandise
Rainbow Shops
01.2021 - 06.2021
Law Enforcement Officers Memorial High School