Detail-oriented professional beginning a real estate career, equipped with sharp analytical skills and a drive for client satisfaction. Adept at communication, market research, and leveraging digital marketing tools to attract and retain clients.
Overview
8
8
years of professional experience
Work History
Creative Director
MVP LLC
03.2024 - Current
Developed innovative marketing campaigns to enhance brand visibility and audience engagement.
Collaborated with cross-functional teams to ensure alignment on creative direction and project goals.
Utilized industry-standard design software to produce high-quality visual content for various platforms.
Managed multiple writing projects simultaneously while meeting deadlines consistently.
Driver Success Coordinator
Delivery Logistics
09.2021 - 02.2023
Responsible for recruiting, training, and retaining a reliable team of delivery drivers while monitoring performance and compliance. Daily data entry task utilizing Excel and Google Sheets to manage and track credentials and progress.
Prioritized customer satisfaction by addressing concerns, resolving issues, and implementing feedback mechanisms for continuous improvement.
Leveraged technology platforms for order management, route optimization, and real-time tracking to enhance delivery efficiency.
General Manager
Waitrapp
01.2018 - 08.2021
Responsible for data management and entry, processes, and audits daily in all managed markets. Created and maintained Excel and Google workbooks and spreadsheets designed to track customer and vendor KPIs and credentials, service levels, and driver information and performance.
Created Virtual Versions of training for drivers and management, allowing us to adapt quickly during the COVID-19 pandemic. This ensured our ability to maintain staff and sustain service levels, allowing us to meet growing demands for our services.
Analyzed financial reports to drive budgetary decisions and resource allocation.