Sheila Deegan
West Jordan,UT
Overview
15
15
years of professional experience
Work History
Senior Negotiation Specialist
Discover
West Valley City, UT
07.2009 - 03.2024
- Followed all company policies and procedures to deliver quality work.
- Devised and implemented strategies to optimize digital marketing campaigns.
- Monitored industry trends to adapt strategies accordingly.
- Collected, arranged, and input information into database system.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Devised and implemented processes and procedures to streamline operations.
- Maintained database systems to track and analyze operational data.
- Helped meet changing demands by recommending improvements to business systems or procedures.
- Conducted regular reviews of operations and identified areas for improvement.
- Evaluated customer needs and feedback to drive product and service improvements.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Gathered, organized and input information into digital database.
- Developed effective improvement plans in alignment with goals and specifications.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Educated staff on organizational mission and goals to help employees achieve success.
Education
G.E.D -
Southpointe High School
Sandy, UT2001
Skills
- Emergency Response
- Quality Assurance
- Root Cause Analysis
- Customer Relations
- Expert in Software
- Proficient in Software
- Manual Dexterity
- Documentation Management
- Technical communication
- Project Planning
- Excellent Communication
- Audit reporting
- Analytical Thinking
- Decision-Making
- Reliability
- Problem-solving abilities
- Effective Communication
- Professionalism
- Relationship Building
- Team building
- Data Analysis
- Task Prioritization
- Time management abilities
- Self Motivation
- Adaptability and Flexibility
- Problem-solving aptitude
- Multitasking Abilities
- Adaptability
- Teamwork and Collaboration
- Active Listening
- Multitasking
- Time Management
- Organizational Skills
- Attention to Detail
Timeline
Senior Negotiation Specialist
Discover
07.2009 - 03.2024
G.E.D -
Southpointe High School