Sheila Dorward

• Assisted in chairside procedures to enhance patient comfort and streamline workflows.
• Prepared treatment rooms, ensuring compliance with infection control protocols and readiness for procedures.
• Maintained accurate patient records and updated charts efficiently during appointments.
• Collaborated with dental team to optimize scheduling and reduce patient wait times.
• Conducted sterilization of instruments using autoclave systems, adhering to safety standards.
• Prepared digital X-rays for dentist review, enabling accurate diagnosis and treatment planning.
• Typed patient data into computer system using [Dentrix] while following privacy laws and maintaining high-level accuracy.
• Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
• Documented patient dental health information, medical history, and vital signs for future reference.
• Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
• Updated patient records regularly after each appointment or procedure to ensure accurate documentation.
• Explained treatment procedures and instructed patients on home care guidelines.
• Maintained a positive attitude under pressure while multitasking in a fast-paced clinical setting, leading to a more pleasant experience for both staff and patients alike.
• Developed relationships with patients by actively listening to their concerns and creating tailored treatment plans accordingly.
• Prepared comprehensive radiological images, allowing supervisory dental staff to spot cavities, tooth decay, and areas needing treatment.
• Provided exceptional customer service, addressing patient concerns and answering questions professionally and empathetically.
• Improved patient satisfaction by providing high-quality chairside assistance during dental procedures.
• Team player

• Team member. Great communication
• Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
• Ensured compliance with infection control protocols, contributing to a safe and clean work environment.
• Recognized for consistently providing a high level of patient care, contributing to increased patient retention and referral rates.
• Prepared patient X-rays and images for review by dentist.
• Contributed to process improvements that enhanced overall clinic efficiency and patient satisfaction.
• Managed front desk duties, including greeting patients, handling phone calls, and maintaining communication between staff members.
• Educated patients on proper oral hygiene habits, fostering long-term dental health improvement.
• Assisted dentists in performing complex procedures, resulting in successful treatment outcomes for patients.
• Supported dentists during procedures, assisting dental fillings, permanent, and temporary crowns and sealants.
• Typed patient data into computer system using [Dentrix Software] while following privacy laws and maintaining high-level accuracy.

All tasks that related to the dental office, other than management

State Board License with California as a Registered Dental Assistant

Including 20 plus years in the dental field.

Prior to my last noted employment I worked in the front office in the dental field.

I billed dental Insurance , collected fees and informed patients of their dental coverages.